Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Fresno Northwest
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(559) 261-9765
4.8
(86 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

Green number 1

Assess

We inspect, document, and plan your restoration.

Green number 2

Mitigate

We act fast to stop damage and protect what matters most.

Green number 3

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
86 Reviews
4.8
Leave Us A Review
Tamra Gregg

I had a great experience with Servpro of Fresno Northwest. Coral, who answered the call, was very professional, friendly and helpful in scheduling my initial inspection. She made the process easy. She communicated clearly and took the time to answer my questions. I really appreciated her excellent customer service, and how smoothly, everything was coordinated. Thank you Coral for making the experience so pleasant.

Justina Underwood

Cora was super helpful with all her knowledge and information. Definitely a team player when I came to answering all my questions five star employee.

Kelsey Nagel

Called to get help and was panicked regarding a flood in my home. Spoke with Coral who was able to reassure me they could assist and resolve my issue. She was very patient and kind to me being crazy. By the end of the call I knew everything would be taken care of. Thank you Coral!

Roger Howell

Repair for leaking plumbing. The SERVPRO NORTHWEST company is courteous, does quality work, and has vendors that meet that standard. I highly recommend this company.

Vaishalini Kottali

Loved their service !! Jason’s been great to work with and would highly recommend them for all handyman work :)

Karina

I am very thankful for Servpro! The great service started with my first call. Karen was extremely helpful. She was very kind and professional! I also had assistance with Joe for the demolition and Jason for the restoration as project managers. They were very accessible and answered all of my questions as this was my first time going through this process. Their professionalism and work ethic is fantastic! I am also very grateful for Brayan and Angel. Their attention to detail and hard work is amazing. They worked hard to color match my home and restored the area to fix all of the water damage that had been done. They replaced the installation, installed drywall and did an amazing job with the painting. From start to finish I was impressed with the efficiency and tremendous work ethic of the Servpro company. I had initially started with another company who kept postponing the work for over 7 weeks. Servpro came in and saved the day! They did great quality work within a great time frame. I am also so thankful for their team's hard work. I have my home back because of them. No gimmicks, no hidden agendas. What they state verbally matches what they have in writing. I highly recommend that you consider them for all of your demolition and restoration needs. I was highly impressed with the company and the amazing associates who went above and beyond.

Denice Leslie

Jason Lincus and Bryan Sanchez and their crews worked diligently to complete the replacement of our huge kitchen island countertop including cutting a huge piece of quartz . They did quality work and were extremely flexible, eager to please and to do their best. They were attentive and prompt and never too busy to respond to our needs Great work! Thanks so much!! Overall ServePro did a fantastic job from complete tear down and mold remediation, and plumbing repairs through to countertop, sink and faucet replacement including electrical. Peace of mind comes with ServPro!

Linda Westcott

I would like to give 5 stars to ServPro of Fresno NW! We were away from the house when we received a call from a neighbor of water coming out the front door. ServPro went to the house, and immediately removed the furniture, pulled up the water and set up fans, and cutting out the wet drywall. They packed out the house belongings and set videos and pictures of all the items. The remodel project went well, and any bumps were immediately remedied. Our family is extremely pleased with the services provided by ServPro and every one of the staff/employees that we delt with. I highly recommend ServPro of Fresno Northwest!

paul marashian

I can’t say enough for the incredible job that Jason and his team have done to restore our house to its previous beauty after we suffered a sewage backup which affected much of our home. Having a black water flood was extremely traumatic, but once Servrpro brought this team in for reconstruction, the entire trajectory of the experience changed. Before the project started, Jason provided us with a list of all of the different areas being worked on, what day it would take place, and how long it would last. After each day of work, we were provided with an update, and he always answered our questions within just a couple minutes. Having the information at our fingertips put our whole family at ease. On the work end, his team was extremely friendly and professional. They did a great job, and after each day of work, either Jason or his team would walk us through their work and make adjustments as needed. Everything from adding texture, painting walls, replacing carpet, and matching our 20 year old wood floors was done perfectly. The amount of empathy and patience shown to my family and me was incredible. It definitely has felt as though this is more than just a job for these guys. They truly put themselves in their customers’ shoes and have treated our home as if it was their own. I sincerely hope I don’t have another flood, but I know for sure i will call Jason and Servpro if I do. These guys are pros. They are great at what they do, they communicate well with customers, and they are extremely friendly.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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