Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Boise
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(208) 375-0300
4.8
(826 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

Green number 1

Assess

We inspect, document, and plan your restoration.

Green number 2

Mitigate

We act fast to stop damage and protect what matters most.

Green number 3

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
826 Reviews
4.8
Leave Us A Review
Peter Bliss

We had significant water damage in our condo due to a leaking toilet upstairs. Dwayne Robinson coordinated the repair, walked us through the process of picking out materials for repairing the water damage and also for upgrading a bathroom. He kept us informed and we are happy with the results.

Chi Ming Chu

★★★★★ The best service experience I've had in 20 years in Boise Our home flooded on Friday night, Sep 18. We called SERVPRO at 8pm, and project manager Justin "Junior" Gallegos took the time to understand how severe the damage was and was at our door within 60 minutes. On a Friday night! Junior and Ian went straight to work and spent more than 4 hours that first night getting the damage under control. They pulled up carpet, opened drywall and the crawl space, extracted as much water as possible, and set up dehumidifiers and industrial fans. What set this team apart was not just the speed. They understood how stressful the situation was and walked us through exactly what would happen next, so we always knew what to expect. With two young kids at home, they were also thoughtful about the noise, the smell and the hazards of exposed subfloor. Over the following week, Kurtis, Tyler, Treyden and Jacob were here daily. They worked diligently to remove the damaged flooring, carpet and pad, and to make sure the subfloor and crawl space were fully dry. They also coached us on working with our insurance company, from how to file the claim to holding on to the failed bidet supply line as evidence. That advice was invaluable at a time when we had no idea where to start. Special thanks to Ian, Kurtis and Junior. They are skilled professionals and wonderful people who made a stressful situation surprisingly enjoyable. When the mitigation and demolition wrapped up, we were sad to see them go. It felt like saying goodbye to friends. To the owner: this crew is exceptional and they represent your business incredibly well. I've hired many professional services over two decades in Boise, and this team is the standard I'll measure the rest against. Highly recommended.

Jason Rowland

I unfortunately had a catastrophic flood to my house on September 15, 2026. It consisted of 6 to 8 inches of standing water thru out my entire Ranch house. To make matters extremely worse and even more complicated. I was going thru treatment to an illness that made me very sick. So my stress level was pure panic mode. Not to mention I bought a Cane Corso Puppy a month prior to this. My Insurance agent sent Ian and Junior out who represented Serve Pro. The two of those Gentleman could not have represented the company better. Not only were they very kind to me but they were very much a calming influence telling me everything is going to be ok. We deal with this type of damage all the time. Which was exactly what I needed to hear. Those two gentlemen could not have been kinder and patient with all my questions. They are still in the process of working on my house. But I consider myself very lucky I got Ian and Junior overlooking my demo and clean up. Before the remodel starts. Secondly the Contents which consisted of Taylor or Smalls, Jayden, Jayden, Jordi, Nate Damian , Jessie. They were every bit as good as Ian and Junior. They couldn’t have been kinder and sympathetic to my situation. While also being very professional and informative on how they do things when it comes to the insurance. They all were Dog lovers and were so very kind to all my animals. All my belongings were put away with a great deal of care and attention to detail. Also I have to tell a story about what actually happened. Nate and Smalls are both Military Veterans like myself and my father. When my father passed they presented me with a United States flag. Well when my house flooded I was in full blown panic mode. I just tossed the flag in my closet shelving area. Well a couple days after the flood when they were gathering my belongings and storing them appropriately. They saw how the flag was folded inappropriately. They then took the large flag outside and folded it correctly and the stored it safely. I could not have been more proud and honored by this act of service for our flag.

Cary Finkelstein

Good experience overall. Denver did a great job making sure the job got done well and correct

Cathy Klenske

JR, Kurtis, Tyler and Sam were so easy to work with. All were very knowledgeable, professional and personable. This is the second time using SERVPRO and I wouldn't hire any other company to get the job done.

Brandon Behymer

Awesome team, went above and beyond! Exceptional service and communication!

Brady Watkins

Ryan Mandis came out to ensure the work done on repairs fixed all the issues that Servpro cleaned up. He came out next day after calling and was awesome to work with!

Debbie Johnson

The experience of needing Servpro comes from disaster but the service is so amazing. From start to finish, Jeff helped us navigate our crisis. We had an all-too recent experience with a “competitor company,” at a different property. The two experiences were night and day. With Servpro, the process was clear; the communication was both professional and very human. The person who coordinates the process makes all the difference. Servpro seems to value the human interaction. Jeff knew we did not know what would happen next. He guides with knowledge and compassion. The work was top notch. All of the contractors under Jeff have a common theme. They see the people as how you want your family and friends seen. Anyone can fix a damaged property. The difference is because Servpro understands that disaster happens right in the middle of regular life. We were doing something else when disaster struck. In the end, Jeff has helped make sure we picked up life in a better way than before it happened. Everything has been returned as good as it was, and better.

Kristin Doster

During our mitigation for water damage, Servpro has been awesome. They were professionally, friendly and answered all my questions and concerns. Their communication process was top notch and we felt confident in how they handled our situation. Junior, Jackson and Jacob were terrific! Really felt like they kept me in the loop on the process and that they were kind and caring during a stressful situation

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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