Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Northeast Wichita
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(316) 684-6700
4.7
(150 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

Green number 1

Assess

We inspect, document, and plan your restoration.

Green number 2

Mitigate

We act fast to stop damage and protect what matters most.

Green number 3

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
150 Reviews
4.7
Leave Us A Review
TJD Dolf

Our Omaha basement flooded, and SERVPRO answered on the first call. With so much damage across Omaha, they brought in teams from Wichita to help, and Liz and Carson took over from there. They removed the water-damaged carpet padding and drywall, set up drying equipment, and monitored moisture levels. They explained each step, gave us straight answers and sound advice, and updated us daily. I highly recommend them and their team.

Ric Perkins

This review is for Carson Wedman, project manager for NE and SW Wichita. Omaha, NE had a major flooding event towards the end of September and our basement, like many others flooded. He came to evaluate and gave recommendations. We set up a time for he and his team to mitigate the issues. We had air movers, dehumidifier and they carried up 2 large 12 ft carpet remnants that were rolled and ends got wet. When areas were dry, they sprayed anti-microbial on floors and a couple of feet on our block walls. Carson was truly top notch and answered the phone on the weekend and after hours (he was busy!). He and his team were great, but he, as a PM was truly the best customer service agent this company could ever have!

Teresa Baker

We had a pipe leak in our basement which caused significant water damage. After having two other contractors out to look at neither wanted to coordinate with our insurance for coverage. Rodeana - Servpro of Northeast Wichita came. She/Servpro worked closely with our insurance and communicated the progress or the lack of progress very clearly. (Insurance claims/processes can be very complex sometimes.) It was such a relief to feel like we had a capable and experienced representative and her communication was above and beyond. She answered every call, text and question even the ones late in the evening/after business hours. She was very kind and helpful and a pleasure to get to know. She had lots of contacts for various repair services …….. a guy to look at damage to our piano. Who knows all this stuff!! Even brought us a box of donuts during this stressful time. Thanks Rodeana and Servpro of Northeast Wichita.

Michelle Poore

Shout out to Rodeana and team. Apologies for not naming every individual here. The team did an excellent job. They responded quickly and they handled the job efficiently. We were trying to handle this ourselves and would’ve had a huge mess on our hands had we not contacted ServPro. I would highly recommend them anytime!

Dawn Terry

We have been beyond pleased with the incredible customer service, kindness, and understanding/explaining of the flooding of our basement. We have never experienced something like this before and Sarah kindly walked me through the process after hours! Michael was out within an hour of us calling to assess the situation! First thing this morning Sarah called to provide more guidance and information on the process and within 3 hours Carson and Cameron arrived to start the work! Hands down best experience we have ever had working with a company on a not fun situation! All throughout the day Carson and Cameron were able to answer any questions we had and Sarah and James and Michael also answered more questions from the office with such love, kindness, and patience! Thank you!

Samantha Ernst

Charlie, Blaine, and team went above and beyond to ensure that everything was completely dry after our dishwasher leaked into our basement! Grateful for their prompt and thorough response!

Debbie Schultz

I had a fire in my garage that did a lot of damage. My house was full of smoke and black soot on everything. I didn't know where to start or what to do. My insurance agent referred me to Servpro of Northeast Wichita and the day I called Liz, their Project Manager came out right away and looked at the loss. I was worried about the garage door being removed by the fire department and people getting inside. Liz immediately dispatched their Production Manager Carson out to our home and he boarded up our garage the same day. Once insurance cleared our fire Liz, Carey, and Misty came out and they really went to work quickly. They took care of all of our burnt belongings and put together a photo inventory of everything. The next day their demo crew, Carson, Grant, and Bruce and they hauled all of our non-salvaged inventory to the dumpster and they gutted the entire inside of our garage including removing the insulation. Two days later the ladies showed up and they cleaned all of the soot out of the garage. The next 5 days the ladies cleaned every room of our house from ceiling to floor and they cleaned all of our belongings. I was amazed at the fast turn around and how they cleaned everything. The soot was gone, the smell of fire was gone and I was able to return home with my family. We are so very grateful for the team at Servpro of Northeast Wichita. This was a very stressful event in our lives and we would have been lost without their help. They were fast, efficient and really cared about our family. Thank you Liz for taking care of our family and thank you to your entire crew!

Cheryl Rogers

Carey was WONDERFUL!!! Kind, understanding and very thorough! Nancy was with her and she was great as well!

Dana Wappelhorst

Rodeana at Servpro was excellent to work with. Very prompt, professional and knowledgeable and caring. My cement storage room and my finished carpeted basement were flooded. They got right on it which saved me tremendously. They even worked directly with my insurance co to get claim processed. The basement has no smell issues, no mold, new padding and they were able to save my plush carpet and baseboards. It looks like the damage never happened! I would recommend Rodeana and the Servpro team to everyone.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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