A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Montgomery & Pulaski Counties
Our Google Reviews
(540) 731-3080
4.7
(56 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


Green number 1

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

Green number 2

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

Green number 3

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

Green number 4

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

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Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

As an Insurance Agent, my representative is Erin Griffin. Erin is very professional with my clients and keeps communication flowing during the claims process.

Steve Chafin

Servpro helped me with a massive leak, they were able to remove the damaged materials, dry everything out and restore the affected closet! Erin was amazing at making us feel seen and important even if it was a smaller project. She was awesome at keeping in touch throughout the process to make sure everything went smoothly. I highly recommend their services and Erin is for sure the best immediate contact.

Daria Chicosky

Erin & Dakota were amazing. I’m an insurance agent and they were fast and on the job within an hour. 10/10!

Ann Marie O'Reilly

I have used ServPro for years and am always impressed with their timeliness and communication! Erin was exceptional with coordinating and following up with me.

Harmony Range

Dakota, Shawn and Daniel made the whole process as painless as possible so far.

Kristen Wisda

We had a fantastic experience with ServPro helping us with a recent house fire in the NRV. Morgan was extremely responsive and kept us in the loop every step of the way. He answered all of our questions and was beyond supportive. We'd also like to give a special shoutout to our clean team: Maria, Manuel, German, & Dakota. They did a fantastic job and Maria and Manuel walked us through the property when they were finished to ensure everything not only met, but exceeded our expectations. Which couldn't have been accomplished without the quick and professional teamwork from our demo crew: Andrew, Mike, Juan, German, Dakota, Manuel, & Maria. We would absolutely recommend Servpro to friends and family, and greatly appreciate everyone's hard work and support through a very difficult time for our family. Thank you all!!

Joelle Caldwell

As the team lead of the cleaning crew, Shelby not only did excellent work but also displayed great leadership and organization. Chataun, Sophia, Andrew Thomas, Mike Hodges and Freddy were all excellent to work with. The house and contents are wonderfully clean. Germain Resendiz, Dakota Kurtz, Andrew, Michael and Taun (the Duck Crew) got the ducts and chambers clean and the carpets as well. Derek’s repair of the door was very well done. The whole crew were wonderful and gave 100%. All were professional, competent, friendly and compassionate. The construction crew of Derrick Tunstall, Matt Sprague and Chris Dangerfield were amazing in their determination, perseverance and professionalism in setting and repairing the doors as well as cleaning and repairing of the patio. Casey Speck was an outstanding project manager. She made sure all the jobs were fulfilled and was professional but compassionate. Morgan Wilburn, from the very first phone call, was absolutely amazing! My deepest appreciation to all the wonderful people of ServPro. A horrible situation was made tolerable by all who helped. Thank you.

Karen Budowle

Our family recently went through an incredibly difficult time, and ServPro was a true source of support when we needed it most. Every interaction was marked by compassion, patience, and genuine care. Kevin Lancaster was exceptionally knowledgeable and communicative, guiding us through each step with clarity and reassurance. He and his team combined professionalism with kindness, turning an overwhelming situation into something manageable. We are deeply grateful for their help and would recommend them without hesitation.

Melissa Werner

Emilio, Edisson, and the ServPro team did an excellent job!

Alexandria Strickler

About Us

SERVPRO of Montgomery & Pulaski Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Montgomery & Pulaski Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Montgomery & Pulaski Counties can also mitigate mold and mildew from your home or business, as well as provide trauma and crime scene cleanup services. SERVPRO of Montgomery & Pulaski Counties is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Montgomery & Pulaski Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Owners of SERVPRO of Montgomery & Pulaski Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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