Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Okanagan Valley
Our Google Reviews
(250) 899-9789
4.9
(108 reviews)

Your Local Fire Restoration Company

Okanagan Fire & Smoke Damage Restoration Specialists

Fire damage in the Okanagan Valley—whether from a localized kitchen fire in Kelowna or the seasonal threat of wildfires affecting Penticton, Vernon, and Kamloops—is a devastating experience. At SERVPRO of Kelowna, we provide a specialized, high-authority response to save your property from the corrosive effects of soot and smoke.

Our IICRC-certified technicians understand that fire restoration is a science. Soot is often acidic and can cause permanent etching on surfaces within hours. We utilize industrial-grade air scrubbers, thermal fogging, and specialized chemical sponges for precise soot removal and permanent odor neutralization. From emergency board-ups to deep structural cleaning, we protect your assets from further loss.

Seamless Transition: Mitigation to Reconstruction

The primary reason property owners from Salmon Arm to Osoyoos choose SERVPRO is our "Full-Circle" service model. While other companies only handle the cleanup, we are a licensed General Contractor. This means once the smoke is cleared and the soot is removed, our in-house construction division takes over to handle all structural repairs and full rebuilds.

You won’t have to juggle multiple contractors or deal with the stress of a disjointed project. We provide a single point of accountability, working directly with your insurance adjuster to streamline the claims process. Trust the Okanagan’s leader to restore your home or business and make it "Like it never even happened."

Call our 24/7 Emergency Line now for immediate fire damage assistance.

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Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services
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Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

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Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry
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Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 
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Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Okanagan Valley is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Chandler, Toby and the team provided first class service from the moment the issue was discovered to working with our insurer and the final rebuild. I've worked with several Okanagan restoration companies and Servpro stands out from the pack.

Greg Leighton

Employees were courteous and swift and were concerned about our prolem and solved this issue very quickly. Rob took care of the customer service side and took all our calls. Ashton was the Service Technician who was great!!

Bobbie and John Smurthwaite

Standee came and took a look at my home, to make sure it was safe to proceed with renovations. She worked quickly and was very informative.

Cherie Braham

ServPro did an awesome job dealing with our water damage. Luke & Brandon were extremely helpful and friendly. Highly recommended!

Mason Buhler

Toby and his crew were outstanding from the 1st contact, to quote, their followup, communication about timing, and the process of the job! Sara and Brandon did an absolute amazing job cleaning up the 10 year vacant property and restoring its' original beauty and charm! Would absolutely use and recommend this division of SERVPRO again - by far some of the top service we have encountered in a long time in BC!

traci n.

Servpro was great ! I had some mold in our attic that was prior some renovations that corrected the problem however some mold and black wood was visible i some areas. The work was done the next day I called and it looks like the installed new wood ! I can't beleive the difference. Servpro was in and out the same day at a reasonable price. We sold our house with the condition to correct the attic area and thanks to their speed and outcome, the deal closed today after inspection. And special thanks to Steve for your great service and follow through !

John Nagel

I just want to give Rich and his team at Servpro a big thank you for all they did to remove everything at my parents home, I know it must have been quite the task, but you Rich was very accommodating, and because being in Campbell River you helped me a lot in this transition.Thank you again with your team for making this possible. My recommendation for Rich and Servpro, come highly recommended.

lynette Theriault

Steve and Sara , plus plumber Les, took care of the slow leak that had stained our kitchen ceiling in six working days. Rich provided a detailed work plan and estimate before they began and scheduled the asbestos testing which is required in houses built prior to 1991. Steve and Sara minimized the disruption by letting us know when they would arrive each day and how long they would be, as replacing dry wall is a multi phased project from the installation, to the painting, sanding and final textured coat with drying time required between the steps. Steve did a fantastic job blending and texturing the ceiling which was one section of a larger expanse. There's no tell tale lines. They also went to great lengths to cordon off the area every day to minimize the spread of dust and protect our cupboards and flooring. Job very well done.

Deborah Matheson

Servpro helped us repair some extensive water damage throughout our house. They were amazing and very timely. Doug is super knowledgeable and lovely. He helped answer a lot of our questions regarding the house, and made many helpful suggestions for us. He is one of the most knowledgeable people we’ve met. Another company had advised us to replace our floors and Doug was quick to point out the mechanism of the flooring and that they did not need replacing. Servpro was understanding and worked around our budget, giving us many options to help us save. The entire team is amazing and super supportive. Brad is also wonderful and even made us a whole floor plan for a 4000sqft house as a favour when he heard we were trying to get one made. Steve and Sara did flawless work on the house and Left everything nice and clean. Overall a great experience during a rough time. This team was a gem to work with. Thanks again to Doug for babysitting us through the whole process!

Sherry

About Us

The Okanagan’s Trusted Leader in Disaster Restoration & Reconstruction
From the sun-drenched vineyards of Kelowna and Penticton to the growing communities of Vernon, Salmon Arm, and Kamloops, property damage doesn’t just affect a building—it disrupts a life. At SERVPRO of Okanagan Valley, we don't just provide cleanup; we provide a local lifeline for homeowners and businesses throughout the Okanagan Valley.

When a crisis hits—whether it’s a burst pipe in the middle of a West Kelowna winter, spring flooding in the North Okanagan, or wildfire smoke damage affecting your air quality—you need more than a contractor. You need a team with the local heart of a neighbor and the massive resources of a national leader.

The SERVPRO Advantage: Full-Circle Restoration
While local "restoration-only" shops might leave you searching for a separate builder to finish the job, our team handles the entire process from initial mitigation to final reconstruction. We are your single point of contact, managing everything so you can focus on getting back to normal.

  • 24/7 Emergency Water Damage Restoration: We specialize in rapid water extraction, structural drying, and flood cleanup to prevent long-term structural issues.
  • Expert Fire & Smoke Damage Cleanup: Our advanced specialized cleaning techniques remove soot, neutralize odors, and restore your property to its pre-loss condition.
  • Certified Mold Remediation: Using IICRC-industry standards, we identify hidden moisture and eliminate mold and mildew safely at the source.
  • Full-Scale Construction & Reconstruction: As a licensed General Contractor, we handle the "build back," ensuring your home or business is rebuilt stronger than before.

Highly Trained, Locally Rooted
Our staff isn't just "handy"—they are specialists. Our team undergoes rigorous ongoing training at SERVPRO’s corporate facility combined with regular IICRC-industry certifications. This ensures that when we step onto your property, we arrive with the most advanced technology and deep expertise in the science of restoration.

Serving Every Corner of the Okanagan
We take pride in being the first choice for property managers and homeowners from Osoyoos to Salmon Arm. No disaster is too large for our national system of qualified franchises to handle, yet no job is too small for our local Kelowna-based team to treat with personal care.

Why choose SERVPRO of Kelowna? Because we’ve been the gold standard in restoration since 1967. We don't just clean up the mess; we restore your peace of mind and make it "Like it never even happened."

Ready to get your property back to normal? Call Us Today for 24/7 Emergency Service.

Chandler & Steve Knight
Chandler & Steve Knight
Owners of SERVPRO of Okanagan Valley

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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