Meet Our Team

SERVPRO of Thomaston, Forsyth and Fort Valley is a family owned and operated franchise since 1981. Carl Goodrich at the help with both his daughter Deana Boone and John Goodrich by his side! Carl has owned the SERVPRO of Thomaston, Forsyth and Fort Valley franchise for more than 40 years. He is a IICRC Master Water Restorer and a Master Fire and Smoke Restorer. Deana is our office manager with more than 27 years of experience. John is our Operations manager with more than 24 years experience.

SERVPRO of Thomaston, Forsyth and Fort Valley employees bring a wealth of restoration knowledge to Macon and Middle Georgia. Collectively, the men and women you see here have decades of experience in restoration and remediation. Below, you can read a little bit about each of them, and why they're an important piece of the puzzle in making fire or water damage "Like it never even happened."

As Construction Manager, John oversees repair work after mitigation is complete by SERVPRO of Macon's water and fire crews. He also oversees planning, budgeting, and the development of the production teams. John was born and raised in the SERVPRO business and his expertise is an invaluable asset to SERVPRO of Thomaston, Forsyth and Fort Valley! John is certified with the IICRC in the following: Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying Specialist. John has been full time with SERVPRO of Thomaston, Forsyth and Fort Valley since 1997.

Deana Boone is the backbone of all office operations at SERVPRO of Thomaston, Forsyth and Fort Valley. As the franchise office manager, Deana meets and exceeds all aspects of accounting, customer service, and overall business relations. Growing up in the family business, Deana couldn't help but be 'The best of the best!" SERVPRO of Thomaston, Forsyth and Fort Valley sure is lucky to have her! Deana has been with SERVPRO of Thomaston, Forsyth and Fort Valley since 1996.

As a Production Manager at SERVPRO of Macon and SERVPRO of Thomaston, Forsyth and Fort Valley, Candace's 13 years of experience have equipped her with designations galore...from IICRC, WRT, ASD, AST, and AMRT (the list goes on)! She is well versed in all things restoration. Candace manages production crews daily and works with adjusters in order to get the job done, and done RIGHT!

Seth is very well versed in the restoration industry, and has been with SERVPRO of Thomaston, Forsyth and Fort Valley since November 2011. As a Production Manager, Seth is extremely competent and has vast experience in commercial and residential cleanup. His IICRC designations include WRT, ASD, ECTP and Lead Paint.

Curtis Davis is a technician at SERVPRO of Thomaston, Forsyth & Fort Valley. He has several years of experience and is an asset to our team.

In his free time, Curtis enjoys spending time with his wife, children, and grandchildren.

If you’re ever looking for someone that’s just about seen it all in fire damage, look no further. Meet Glenda Edwards! She’s the crew chief for our fire crew, and has been working with us since 2007. She’s FSRT certified, which means she’s trained on industry standards for fire damage restoration, including smoke and soot cleanup, deodorization and content restoration (she's also certified in Aerial Work Platforms). If you ever experience a fire, call SERVPRO of Thomaston, Forsyth and Fort Valley and you can trust you’ll be well taken care of when she walks in the room.

Amanda Wallace (or Mandy for short) is an experienced technician on our fire crew, having proven herself to be a hard worker, time and time again. She’s FSRT and Aerial Work Platform certified, and has been working in fire restoration since August 2016. However, she just earned her IICRC WRT certification and now an experienced water restoration technician! She’s a point of contact and a point of wisdom for customers that experience a fire in their home. Originally from Jones County, she’s proud to call Middle Georgia home, and is happy to bring her heart of gold and wealth of knowledge in fire & water restoration to any home that suffers fire or water damage

Amber is a one of our Project Managers and Marketing Manager part-time. She began her career with SERVPRO in January 2020. She enjoys meeting the insurance agents within our territory and help keeping them informed with their insurers. She also helps assist with account receivables. She’s FSRT certified, which means she’s trained on industry standards for fire damage restoration, including smoke and soot cleanup, deodorization and content restoration. When not working, Amber enjoys playing on her two billiards league teams each week, trail riding out-of-town and spending time with her children.

Stephanie has been with us for almost a year! Stephanie comes to us with a strong insurance background as a claim handler. She will usually be the pleasant voice you'll hear when you contact our office. As our Job File Coordinator we can depend on her to give the upmost customer service for when job leads come in. She handles each job file and makes sure each one is handled in a timely manner. Stephanie is originally from Pike County. She and her husband Travis share a Staffordshire Bull Terrier as their fur baby.