Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Honolulu / Team Maras

Our Google Reviews
(808) 489-9594
5.0
(95 reviews)

Service Areas

Honolulu, HI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups in Downtown Honolulu pose serious health and safety risks, especially in high-rise buildings, mixed-use properties, and older plumbing systems where waste can quickly spread across multiple units and shared spaces. When contaminated water enters a property, it brings harmful bacteria, viruses, and toxic waste that make the environment unsafe to occupy. SERVPRO of Downtown Honolulu provides professional sewage cleanup designed to contain the hazard, remove contamination, and restore affected areas safely and thoroughly.

Our trained technicians use proper containment, personal protective equipment, and hospital-grade disinfectants to prevent cross-contamination and eliminate hazardous material at its source. We address sewage intrusions caused by clogged lines, main sewer failures, storm-related backups, and plumbing system overflows, cleaning and sanitizing all impacted surfaces, structural materials, and contents.

SERVPRO of Downtown Honolulu understands the complexities of urban buildings, shared drainage systems, and the need for fast, coordinated response. We work efficiently to minimize disruption to tenants and operations while ensuring the space is returned to a clean, healthy, and livable condition. When sewage issues arise, our team is ready to respond and restore your property with professionalism and care.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

This review is specifically for Pharo and Tyrone, SERVPRO technicians that came out on 1/16 and 1/17 to do monitoring of my apartment following flooding in the building that impacted several units including my own.

Both young men were timely, thorough and quick; professional and cordial; and each demonstrated good communication skills (explaining basics of their monitoring objectives and tools, purpose and timeline for running the dehumidifier in my apartment).

Both also extended additional assistance—Pharo asked if I wanted him to put up plastics sheeting to help speed the dehumidifying process (I said no thank you) and Tyrone asked if he could be helpful by taking down items off the top shelves of my kitchen for me (I gratefully said yes).

On 1/21-22/26, Alan was the monitoring tech on site checking moisture and removing the dehumidifier at the end of the week when the levels had returned to acceptable levels. All the same professionalism, timeliness comments above apply here also but additionally I wanted to mention the following after some reflection.

Alan’s personality and demeanor is particularly effective in customer service in my opinion—soft-spoken, knowledgeable, personable and reassuring. Both he and Ronald, the original project manager who did the initial assessment, both had a similar calming demeanor. I can imagine in stressful situations like an apartment flooding and having to deal with insurance and damage, people like myself can get agitated. Wanted to thank and commend Alan and Ronald for bringing a calming, mellow energy and expertise to their workplace and my home in disarray after the upstairs flooding. Highly recommend and happy to share review with friends and family.

Mahealani Matsuzaki
Honolulu

We had a sewage overflow from our toilet and needed help quick in getting it mitigated. Raj from SERVPRO® was assigned to help us and he was great. On time and very knowledgeable about the service being provided. He was also very friendly and was not bothered by the many questions we had about the process. He had to return a few times to check the equipment while our carpet was being dried and he was great at communicating with us when he was on his way and was always on time. We would highly recommend this company!

Melanie
Honolulu

A windstorm did some major damage to our brand new home. We were devastated when our home builder (who built our home) didn't accept the repair work by our insurance company and we had to look for someone else. Not having any experience or knowing how SERVPRO® would help serve our needs; we are so glad we found them. Shannon, Jordan and Pohaku did an amazing job repairing our home back to new. Thank you SERVPRO for your outstanding service! I will definitely recommend SERVPRO to anyone and use them for future projects around my home.

Esther
Honolulu

About Us

SERVPRO of Downtown Honolulu/Team Maras understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Downtown Honolulu/Team Maras specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Downtown Honolulu/Team Maras can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Honolulu/Team Maras.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Andrew J. & Glenna R. Maras
Andrew J. & Glenna R. Maras
Owners of SERVPRO of Downtown Honolulu / Team Maras

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test