Meet Our Team

East Boston’s nor'easter season sends a steady stream of water damage calls to SERVPRO of East Boston, Chelsea and Revere, where Jodi Feil serves as Director of Operations. Jodi Feil, Director of Operations for SERVPRO of East Boston, Chelsea and Revere, brings 8 years of experience within the SERVPRO system and 2 years with Team TMC, overseeing restoration efforts across Chelsea and Revere. She finds deep reward in being part of a team that restores not just homes and businesses, but customers' peace of mind after unexpected events.

Jodi specializes in coordinating responses to water damage from heavy snow, burst and frozen pipes, and basement flooding, alongside addressing fire damage and mold from moisture. Her expertise also extends to managing storm damage from coastal weather systems impacting the communities. When not strategizing restoration logistics, Jodi loves cheering on her kids at their sports games, embodying her favorite saying: "You eat an elephant one bite at a time," a philosophy she applies to complex restoration projects for homeowners and businesses alike.

For East Boston, Chelsea, and Revere homeowners facing basement flooding from nor'easters, Kelly Rowe is the Director of Marketing and Engagement at SERVPRO of East Boston, Chelsea and Revere. She ensures that when residents and businesses experience water damage from heavy snow, burst pipes, or fire damage, they know SERVPRO is the resource for immediate and effective restoration. Kelly is instrumental in connecting the community with the vital services SERVPRO provides, particularly after storm damage from coastal weather systems.

Kelly's expertise lies in communicating the swift and thorough response to water damage, fire damage, and mold from moisture, which are common issues in these coastal communities. She understands the unique challenges presented by nor'easters and frozen pipes in the area, helping property owners navigate the restoration process. Kelly Rowe, Director of Marketing and Engagement for SERVPRO of East Boston, Chelsea and Revere, works to alleviate stress for families and businesses during challenging times.

For East Boston homeowners facing water damage from nor'easters, Julian Carrucini is the Project Manager at SERVPRO of East Boston, Chelsea and Revere who handles the response from first call to final walkthrough. As a Restoration Supervisor with eight years of experience within the SERVPRO system, including two years with Team TMC, Julian oversees recovery efforts for properties impacted by burst pipes, basement flooding, and fire damage across Chelsea and Revere. He finds satisfaction in visiting customers in their time of need, ensuring they receive thorough and effective service.

Julian specializes in mitigating mold from moisture and storm damage from coastal weather systems, utilizing his extensive experience to restore properties efficiently. He enjoys the family-friendly schedule his role offers and often reflects on his favorite quote, "In God We Trust." When he is not on site, Julian loves spending time with his son, balancing his professional responsibilities with family life. He ensures that every homeowner in these communities receives the best possible service, guiding them through the restoration process.

When a nor'easter brings heavy snow and causes basement flooding in a Chelsea home, Connor Atkinson, Project Manager for SERVPRO of East Boston, Chelsea and Revere, helps guide property owners through the recovery. He serves communities like East Boston, Chelsea, and Revere, assisting residents and businesses impacted by various damage events. Connor has been a Project Manager with Team TMC for 1.5 years, bringing his expertise to every project.

Connor specializes in mitigating water damage from burst and frozen pipes, addressing mold from moisture, and managing fire damage restoration. He finds satisfaction in meeting new people and providing clear direction during stressful times, ensuring properties in East Boston, Chelsea, and Revere are restored efficiently. Outside of work, Connor enjoys spending time outdoors with his family.

When water damage from nor'easters hits a Chelsea home, Wilton R Antigua, Warehouse Manager at SERVPRO of East Boston, Chelsea and Revere, ensures every piece of equipment is ready for immediate deployment. He oversees the critical logistics for restoration projects throughout East Boston, Chelsea, and Revere, guaranteeing that technicians have the necessary tools to tackle unexpected disasters. His organizational precision supports rapid response to property damage across these coastal communities.

Wilton’s expertise is crucial for managing inventory and supplies needed for burst and frozen pipes, basement flooding, and fire damage. He meticulously tracks equipment for mold remediation from moisture and storm damage caused by coastal weather systems, ensuring SERVPRO of East Boston, Chelsea and Revere is always prepared. Wilton R Antigua, Warehouse Manager, plays a vital role in helping residents and businesses recover swiftly from property damage.

When a nor'easter brings heavy snow and burst pipes to an East Boston residence, Javier Ascencio Beltre, Crew Chief for SERVPRO of East Boston, Chelsea and Revere, is often among the first to respond. He brings his expertise to properties throughout Chelsea, Revere, and the surrounding communities, helping homeowners and businesses recover from unexpected disasters. Javier understands the urgency of these situations and works to restore peace of mind.

Javier specializes in mitigating water damage from coastal weather systems and addressing mold from moisture, common issues in this region. He is also adept at tackling fire damage and basement flooding, ensuring thorough cleanup and restoration. Outside of work, Javier enjoys studying, spending time with family, and playing basketball, embodying his motto: "I love life, it's beautiful." He helps local properties return to normal after significant damage events.

When a nor'easter brings heavy snow and subsequent water damage to a Chelsea home, Eric Baker, Crew Chief at SERVPRO of East Boston, Chelsea and Revere, is often the first to arrive. With over a decade in the industry and six years with SERVPRO, Eric leads his team in responding to emergencies across East Boston, Chelsea, and Revere, ensuring effective project management and clear communication with property owners facing sudden damage. He oversees every detail, from initial assessment to final restoration.

Eric specializes in mitigating damage from burst and frozen pipes, basement flooding, and coastal storm damage, common issues in these waterfront communities. He also expertly handles fire damage and mold from moisture, providing crucial quality control on every job. Eric finds genuine fulfillment in helping residents and businesses recover, bringing calm and competence to challenging situations for homeowners and businesses in the area.

For East Boston homeowners facing basement flooding after a nor'easter, Caroline Coffey is the Administrative Assistant at SERVPRO of East Boston, Chelsea and Revere who handles the response from first call to final walkthrough. Caroline, part of Team TMC for almost a year, ensures that customers in Chelsea and Revere receive prompt and compassionate service, helping them feel at ease during difficult times.

Caroline excels at organizing the logistics for water damage from heavy snow, burst pipes, and fire damage. She also coordinates mold remediation from moisture and storm damage from coastal weather systems. Outside of her role, Caroline enjoys spending time in nature, relaxing at a local beach, and being with her two daughters, embodying her favorite quote: "Find out who you are, and do it on purpose." — Dolly Parton. She streamlines the recovery process for properties and businesses across the area.

East Boston's coastal weather systems send a steady stream of storm damage calls to SERVPRO of East Boston, Chelsea and Revere, where Jeff Galatis serves as Reconstruction Project Manager. In this role, Jeff focuses on bringing properties back to pre-damage condition for residents and businesses across Chelsea, Revere, and East Boston. Having joined Team TMC three months ago, he appreciates the collaborative atmosphere and the variety of projects and people he encounters daily.

Jeff specializes in overseeing restoration projects that address water damage from nor'easters, burst pipes, and basement flooding, as well as fire damage and mold from moisture. He finds immense satisfaction in watching the complete transformation of a property, from the initial assessment to the final repairs. Jeff, who believes "You don't 'deserve' — you earn," ensures homes and businesses in these communities are meticulously restored, allowing owners to move forward after unexpected events. Outside of work, he enjoys spending time with family and friends.

Alvaro Garcia responds to water damage calls, extracts standing water, and sets commercial drying equipment for SERVPRO of East Boston, Chelsea and Revere across East Boston, Chelsea, and Revere. As a Crew Chief with over a year at Team TMC, Alvaro Garcia brings essential expertise to homeowners and businesses grappling with unexpected property damage. He finds deep satisfaction in leaving customers feeling relieved and confident their home is in great hands after a crisis.

Alvaro specializes in addressing water damage from nor'easters and heavy snow, burst and frozen pipes, basement flooding, fire damage, mold from moisture, and storm damage from coastal weather systems. He enjoys the continuous learning the job provides, embodying his personal motto: "Win or learn, every time." When he's not restoring properties in the greater Boston area, Alvaro lifts weights, plays basketball, and spends time with his two boys, ensuring properties in East Boston, Chelsea, and Revere are restored efficiently.

East Boston's nor'easter season sends a steady stream of water damage calls to SERVPRO of East Boston, Chelsea and Revere, where Jennifer Hooper serves as Administrative Assistant. In her role, Jennifer helps coordinate responses to burst and frozen pipes, basement flooding, and storm damage from coastal weather systems impacting Chelsea and Revere. She will be celebrating three years with Team TMC this December, consistently providing crucial support to homeowners and businesses facing unexpected property damage. Jennifer describes the team as family, always there to lift each other up during difficult times.

Jennifer's organizational skills are essential in managing the logistics for fire damage and mold from moisture remediation projects across the region. She ensures that every detail, from initial contact to project completion, is handled with care. Outside of work, Jennifer loves spending time with family and friends, embodying her personal philosophy: "In a world full of chaos, always show your kindness." Her work ensures that residents of East Boston, Chelsea, and Revere receive prompt and compassionate service during challenging times.

East Boston homeowners and businesses dealing with water damage from nor'easters and heavy snow count on SERVPRO of East Boston, Chelsea and Revere, where Jose Lantigua works as Crew Chief. For four years, Jose Lantigua, Crew Chief at SERVPRO of East Boston, Chelsea and Revere, has been an integral part of Team TMC, assisting properties in Chelsea and Revere recover from burst and frozen pipes, basement flooding, and fire damage. He values the collaborative spirit of the team, noting how everyone consistently helps each other out on challenging jobs.

Jose's expertise extends to effective mold remediation from moisture and comprehensive storm damage cleanup following coastal weather systems. His motto, "Discipline, Respect," guides his approach to every restoration project, ensuring thorough and respectful service. When not restoring properties, Jose drives for Uber, a testament to his industrious nature, bringing his methodical approach to the roads of the area and ensuring properties are returned to pre-damage condition.

SERVPRO of East Boston, Chelsea and Revere relies on Andrew Rodriguez as its Crew Chief for every water damage and fire restoration call across East Boston, Chelsea, and Revere. Andrew joined Team TMC in September 2024, quickly becoming an integral part of the crew serving these coastal communities. He genuinely enjoys assisting customers during stressful times and values the strong teamwork evident on every job site, ensuring efficient and thorough service.

Andrew is adept at handling regional damage types, including water damage from nor'easters, burst and frozen pipes, and basement flooding common in the area. His expertise also covers fire damage, mold from moisture, and storm damage from coastal weather systems affecting homes and businesses. When not restoring properties, Andrew loves spending time with family and cooking, and he particularly enjoys playing with children. He ensures that properties in East Boston, Chelsea, and Revere are restored with care and precision.

After a nor'easter brings heavy snow and coastal weather systems impact homes across East Boston, Chelsea, and Revere, Ray Rivera, a Crew Chief with SERVPRO of East Boston, Chelsea and Revere, is among the first to respond. Having been with Team TMC for 1 year and 8 months, Ray understands the urgency and stress property owners face. His role involves leading restoration efforts, ensuring properties are returned to their pre-damage condition efficiently and with care for the communities served.

Ray specializes in mitigating damage from burst and frozen pipes, basement flooding, fire damage, and mold from moisture, which are common issues in this coastal region. He finds making the restoration process as easy as possible for the customer to be the most rewarding aspect of his work. Outside of SERVPRO, Ray cherishes family time, living by his favorite quote: "You miss 100% of the shots you don't take." He consistently applies his expertise to bring relief and resolution to homeowners and businesses in East Boston, Chelsea, and Revere.

Chelsea homeowners and businesses dealing with water damage from nor'easters and heavy snow count on SERVPRO of East Boston, Chelsea and Revere, where Jose Martinez works as Crew Chief. As a Restoration Supervisor, Jose has been an integral part of the team for 10 years, serving communities like East Boston and Revere. He finds immense satisfaction in the teamwork and the collective effort to assist those affected by burst and frozen pipes, basement flooding, or fire damage. Jose's absolute favorite part of his role is resolving customer concerns and maintaining clear communication throughout the restoration process.

Jose specializes in addressing mold from moisture and storm damage from coastal weather systems, ensuring properties are restored efficiently. His ability to lead his crew through complex situations, from the historic brick buildings of Chelsea to the coastal homes of Revere, is critical. Outside of work, Jose enjoys playing basketball, working out, and spending quality time with his family, coaching his kids. It's a fun fact that he can bench press, coach a basketball team, and still beat his kids at Horse — all in the same day, showcasing his energy and versatility for the families and businesses SERVPRO of East Boston, Chelsea and Revere serves.

East Boston homeowners and businesses dealing with water damage from nor'easters count on SERVPRO of East Boston, Chelsea and Revere, where Luis Oliveros works as a Technician. As a Restoration Technician, Luis has been with Team TMC for one year, providing essential services to communities like Chelsea and Revere when they face challenges like burst and frozen pipes or basement flooding.

Luis consistently enjoys working and providing excellent customer service on every job, whether it's fire damage cleanup or mold remediation from moisture. His expertise covers storm damage from coastal weather systems, ensuring properties are restored efficiently. Outside of work, Luis likes to study and spend time with his family, which he considers his fun fact, bringing a personal touch to his professional interactions with residents.

Yowell Paulino responds to water damage calls, extracts standing water, and sets commercial drying equipment for SERVPRO of East Boston, Chelsea and Revere across communities like East Boston, Chelsea, and Revere. As a Helper, Yowei has been an integral part of Team TMC for three years, consistently assisting with restoration efforts for properties affected by nor'easters, heavy snow, and coastal weather systems.

He specializes in mitigating issues like burst and frozen pipes, basement flooding, fire damage, and mold from moisture. Yowell values the strong teamwork the crew brings to every job, ensuring efficient service for homeowners and businesses. When not at work, Yowell enjoys going to the gym and cooking, and he also loves to travel, bringing a well-rounded perspective to his role helping properties recover from storm damage in the area.

Kerri St. Onge coordinates critical information, manages scheduling, and ensures smooth administrative operations for SERVPRO of East Boston, Chelsea and Revere, serving communities like East Boston, Chelsea, and Revere. As an Administrative Assistant with Team TMC for one year, Kerri takes pride in guiding customers from the initial call through to project completion, ensuring their full satisfaction after experiencing water damage from nor'easters and heavy snow, burst and frozen pipes, or basement flooding.

Kerri's expertise helps homeowners and businesses navigate the complexities of restoration after fire damage, mold from moisture, or storm damage from coastal weather systems. She enjoys the collaborative environment with her colleagues, fostering a supportive atmosphere for everyone. Outside of work, Kerri finds joy spending time with family and friends, going to the beach, and catching a movie, living by her motto: "Take time to breathe, spend time with those who matter, and leave the rest behind you. Life is too short!"

East Boston's nor'easter season sends a steady stream of water damage calls to SERVPRO of East Boston, Chelsea and Revere, where Radelis Tejada serves as Technician. Joining the team in 2023, Radelis, who hails from Salem, MA, is instrumental in responding to emergencies across Chelsea, Revere, and the surrounding communities. He focuses on his responsibilities in mitigation, demolition, and cleaning during his shifts, ensuring properties are addressed promptly after incidents.

Radelis is adept at handling various regional damage types, including water damage from nor'easters and heavy snow, burst and frozen pipes, and basement flooding. He also addresses fire damage, mold from moisture, and storm damage from coastal weather systems that impact the area. When not working hard, Radelis enjoys the comfort of being around his family and working with his buddy Reggie, bringing a grounded perspective to his work for homeowners and businesses in the East Boston, Chelsea, and Revere areas.

Chelsea homeowners and businesses dealing with water damage from nor'easters and heavy snow count on SERVPRO of East Boston, Chelsea and Revere, where Marlon Trotman works as Technician. As a Reconstruction team member, Marlon has been assisting properties across East Boston and Revere for one year with Team TMC, ensuring structures are restored after unexpected events. His primary focus is on getting the work done correctly, which he finds most rewarding.

Marlon specializes in the complex restoration challenges presented by burst and frozen pipes, basement flooding, and fire damage. He also addresses mold from moisture and storm damage from coastal weather systems, bringing a steady hand to every project. When not helping the community recover, Marlon enjoys riding his bike, listening to music, and spending time with his family, guided by his philosophy: "The Lord is my shepherd — one day at a time." He consistently delivers satisfactory outcomes for property owners.