Owner of SERVPRO of Saginaw / Bay City
Owner of SERVPRO of Saginaw / Bay City

About Us

SERVPRO of Saginaw / Bay City is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Saginaw / Bay City
Our Google Reviews
(989) 752-8644
4.6
(336 reviews)

About Us

Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.  

SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes. 

SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more. 

We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need. 

Certifications

  • ASD - Applied Structural Drying Technician
  • IICRC Certified Firm
  • CCT - Carpet Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • WRT - Water Damage Restoration Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • ECTP - Employee Certification Training Program
  • RRT - Carpet Repair & Reinstallation Technician

Payment Info

The following cards are accepted:

Awards

  • Franchise of the Year
  • Heritage Gold Award
  • Associate Franchisee of the Year Award
  • Legend Bronze Award
  • Founder's Bronze Award
  • Chairman's Platinum Award
  • Heritage Bronze Award
  • Heritage Gold Award
  • Legacy Platinum Award

Affiliations

  • Bay Area Chamber of Commerce
  • Saginaw County Chamber of Commerce
  • Midland Business Alliance
  • Shiawassee Regional Chamber of Commerce
  • Great Lakes Bay Inforum
  • Michigan Adjusters Association
  • Saginaw Valley Adjusters Association
  • Institute of Inspection, Cleaning and Restoration Certification
  • Bay Area Community Foundation

What our
customers are saying

Are appt time was delayed by almost hour to hour half per project mgr who said she made a MISTAKE, Now we had appt 2;weeks out at least we could have been ndfyd when tht was actually discovered but no I had to call and with me coming to the office to pay there was no notification tht the X had changed but even with tht THERE WAS NO APOLOGY after standing in ur lobby reading all the allolades of CUSTOMER SERVICE, so other than tht the job was OK

Gail Walton

I had a major water leak emergency after midnight and they came out very fast and did everything they could to help me clean up the mess. They helped me out for the entire process of fixing the leak and were very accommodating to my needs. I would absolutely use their services again if anything else were to happen at any time of day.

Joshua Ostrowski

I couldn't be more thankful for James and his crew, as well as Jeff with his crew. They fixed a mess from a previous contractor so my mother was able to enjoy her home before she passed.

John Butler

Had a leaking roof around a skylight. My Ins called Servpro and the process was soon under way.

Marlene Hill

Found 2 large freezers with defrosted food on Saturday afternoon. Called ServPro and they were able to put together and send out a truck in a short amount of time. They did a fantastic job of removing the 2 freezers and contents. Very pleased with end results and would highly recommend this company. If I ever have any sort of problem in future, I will call them.

Cindy H

Great service, came right away when I had a water pipe break in my basement. Would recommend. Thank you@

Cindy Yule

The guys were courteous and thoughtful. They were hard working and thorough. I was very pleased with the management and worker. Get job my basement is looking so much better.

Regina Miller

Five Star all the way! Very attentive and focused immediately to the issue.

Kim Ohland

Workers were very good and thoughtful!

Gene McCoy

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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