Our basement flooded due to the rains in Columbus, Ohio. Called ServPro and they were able to send us Nathan for the original estimate. He brought on Juan and Alex. They came out on the promised date, completed all the work. We are very pleased with all the work that was done and how they walked us through from beginning to end. We appreciate that all three came from a long way and worked so hard! We appreciate all that Nathan, Juan and Alex did for us. They were very respectful of our home and us.

My basement flooded from extreme rain in Columbus, OH. This team drove from Mississippi to Columbus to service every home here and they could've not been better. They were communicative, efficient and treated my home with care. Nathan, Kirk and Walter were the ones I worked with most. Would HIGHLY recommend.

I had HVAC condensate that leaked through my bar area upstairs through the subfloor and down through the ceiling downstairs. Campbell came and gave me a competitive estimate. Wesley and Ethan were very efficient and effective in lifting up the carpet upstairs, removing the pad, spraying anti microbial solution, cutting the drywall downstairs around the wet studs, removing the insulation, cleaning the area and positioning fans and dehumidifiers to dry the studs. Both took care of my home and also answered any questions I had about the process. Over the weekend Dylan checked on and eventually switched out the fans for even more effective fans. Dylan was prompt and courteous. It was supposed to take three days to fully dry but it actually required four days and the equipment was provided for the additional day at no extra charge. I would highly recommend Campbell and his entire mitigation team at ServPro to anyone having similar water issues.

Very big thanks to Richard and his team! Polite, Professional, all around amazing experience with Servpro. Would highly recommend to family and friends. Definitely would use their services again if needed!!

Can’t say enough good things about the service I received from ServPro. The service technicians are outstanding as far as customer service goes. They were on site as soon as possible after the initial call and went above and beyond to remedy the situation quickly. Great follow up each day until the job was finished.

Richard and Justin did a great job.. Would definitely recommend!!

Zoey was excellent and efficient

Wesley and crew did a marvelous job of water damage control, pack out of affected area, and putting everything back when construction was finished, but MAJOR kudos to Mike Smith at the Mid-South Construction branch for a painless and perfect reconstruction of our home. Mike met his crew here for a picky 2 item punch list we made 2 months after the job was finished. They dealt with an incompetent insurance company who we recently replaced. Bravo, guys!