We experienced water damage in our basement and contacted SERVPRO for help. From the very beginning, they were wonderful! This was a big job, requiring drywall and flooring to be removed, which is never a pleasant experience. Throughout the entire process, Rex was very quick to respond to our call/texts and always available to answer our questions. He was incredibly patient, thorough, and took the time to explain everything so we understood what was happening. Using ServPros repair team was alot easier than us having to contact and set up multiple contractors for the job. The crew was equally wonderful! They were respectful of our home, arrived when they said they would, and worked incredibly hard. Rex and his team took what could have been an extremely stressful experience and made it as smooth and painless as possible. We truly appreciate their professionalism, communication, and hard work. Thank you, Rex and the entire SERVPRO team!
