Meet Our Team

Since arriving at my organization, I have been incredibly impressed by SERVPRO. They are easily one of the most effective and efficient restoration companies I have ever worked with. A huge part of that success is thanks to Nelson, who serves as the primary manager for all of our projects. His exceptional oversight, clear communication, and ability to keep everything running seamlessly make a massive difference. Whether managing timelines or coordinating his team, Nelson ensures every project is executed perfectly. If you need a remediation and restoration team that is fast, reliable, and expertly managed, I cannot recommend SERVPRO and Nelson highly enough!

Mr. Nelson provide outstanding service to NCCU Shepard Library during the library issues with a burst pipe situation. Him and his staff provide excellent customer service and was willing to work with us every step of the way. He and staff were very professional, very reliable, respectful and provided reassures during a somewhat stressful time. The cleanup was performed flawlessly. Thank you.

Caleb Briley was very professional and communicative during an uncomfortable and difficult process. He went above and beyond too help me and my family. Would recommended working with him for any home repairs!

Several Large trees fell on our house in June 2025. My first call was to my insurance company and the second call was to Servpro of South Durham. Servpro responded immediately to all our needs to repair/rebuild our property. My reconstruction project manager was Mike St. John and he responded in the most professional manner possible. Mike scheduled carpenters, roofers (metal roof and shingles), siding and gutter technicians, he scheduled masons and painters. This was a huge repair job me, but Mike St John and his Servpro of South Durham did a phenomenal job of returning our damaged house back into a wonderfully comfortable Home, and it was completed on schedule and in a reasonable amount of time. I highly recommend them for any reconstruction project that you might have. Thank you Mike and team! Anthony

Can't say enough great things about Jared at Servepro! Professional, thorough, and courteous. Even found a wet spot on the ceiling that previous teams had missed. Thank you!

We had an issue at our job with a sewage backup. Caleb Briley was my project manager. He is absolutely awesome. He and his team , guided us through the process and provided accurate estimates.From the start of the project until renovation was completed, we were very pleased. We cannot thank you enough!

Terrific service and repair.Thanks so much to everyone but especially Mike, Gustavo and Gustavo Jr.

I worked with Mike on reconstruction after a leak upstairs of my home. He was knowledgeable and put us at ease. Work was done in the time frame that he estimated. Reliable service