I woke to maybe 2 to 3 inches of water in my lower level. I first called the plumber and then I called Serv Pro. They literally were at my house within 45 minutes of my phone call. From start to finish they were amazing. I was so overwhelmed by the water!! When they arrived they just took over the start of the cleanup. Ken and Cody were absolutely the best. They both were so knowledgeable and Ken even spoke to my claims person for the insurance company. This was Friday morning of the long weekend. They removed as much water as they could possibly get up and then set up blowers and some kind of barrels that collected the extra water. Monday morning they came before I went to work and checked on the dryness. It wasn’t ready to remove the blowers so they came back at 7:15 on Tuesday and removed a few of them and came back on Wednesday to remove the rest of them. They did demolition on the walls that needed it snd cleaned the floors which came out so great. Josh was so great in keeping in touch with me with updates on their progress. No matter what I write, I can’t express enough.what a great team and what great work this company performed at my house. Thank you to you all for making this so easy for me. I truly appreciate you going out of your way to make it come out as it did.
