Due to an oversight at Servpro, the credit card I provided for payment on services rendered was never charged. Servpro made no contact with me for over a year in regards to the outstanding balance. It wasn’t until I received a call from a collection service that I became aware of the issue. I reached out to our estimator Matthew Logue, who immediately pulled up my file and sent me a copy of my credit card submission along with authorization to charge. He also forwarded my file and comments to their billing department. The following day I received a call from Megan Oliver, who within half an hour cleared up the matter not only to my satisfaction, but in the most efficient, pleasant, respectful and frankly, with a human touch that I have not experienced with any companies I’ve dealt with in the last decade. Both Matthew and Megan are truly high-quality assets to Servpro.

Project manager communicated clearly thru all phases of the job. The three employees Kris, Omri and Peter were on time, clearly communicated what was going on and did an excellent job on all repairs from the exterior and interior. Framing, woodwork, painting all done professionally. Very friendly and courteous. Property left clean every day after work done. Would highly recommend.

Very professional and they get the job done quickly and efficiently! A little more on the expensive side, but it’s nice to know that everything is done correctly, and that you’re covered if anything gets missed.

Our septic system went haywire last weekend and both bathrooms were flooded with baldish murky water. Servpro came out as soon as the plumber had the clog taken care of. They were fast, accurate and very friendly and helpful with navigating the situation. They will also be rebuilding the one bathroom that had water damage as they also offer that service which is really convenient for me, thank you Servpro !

Very responsive and efficient. Kind employees!

I could not be happier with the service I received from Servpro. After a tenant that was a hoarder and left the house in the most vile of conditions, Servpro came in and removed everything (a 30 yard dumpster full of trash and garbage) in addition to spotlessly cleaning the house from top to bottom. They were amazing and I would highly recommend them to anyone.

This is the 3rd time within 6 months I had to call ServPro for our vacation property. They are always responsive, professional and provide frequent updates throughout the mitigation process which is important since I’m not able to be present at the property. And they know how to deal with insurance companies. “Always peace of mind” with ServPro.

Servpro was professional and responded quickly when called. Christian was great he cleaned and made it look great