About Us
SERVPRO of West Monroe County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
What We Do:
SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.
Why We Do It:
SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.
Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.
Get In Touch:
We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.
For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- SCI/SPI/SEN - Carpet Inspector
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- RCT - Rug Cleaning Technician
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- CCT - Carpet Cleaning Technician
- WRT - Water Damage Restoration Technician
Licenses
Payment Info
The following cards are accepted:Awards
- SERVPRO's Chairman's Gold
- SERVPRO's Chairman Silver
- SERVPRO's Chairman Bronze
Affiliations
- Annual Golf Tournament for Willow Domestic Violence Center Sponsors
- Livingston County Chamber of Commerce
- National Fallen Firefighters Foundation
- Rochester I-day Tradeshow
- Gates-Chili Chamber of Commerce
- Greece Chamber of Commerce
What our
customers are saying
Exceptional and timely services. I highly recommend Servepro!
Servpro was a lifesaver when I had a sewer backup from the street into my finished basement. Jim, His son Josh, and their crew responded immediately and were very empathetic and calming to me over the entire traumatic process. I lost everything in my beautiful finished basement. Communication was excellent throughout the entire time, so I always knew what was going on and when they were coming back to check an eventually to pick up their equipment and finish the job. I highly recommend Servpro, but I hope you never need them!
Large tree fell on our kitchen roof from an intense rain/wind storm. Josh's crew laid down plastic & removed counters, cabinets,stove top & island and dried & assessed damage. Josh went above & beyond by sealing my eave with plastic to keep rodents & insects out & advising me on tree removal. I am 100% satisfied with the timeliness and results of their work!!!
Did a great job at the building I work at great customer service as well
Fast, responsive and did a great job!!
Incredible customer service and communication! They serviced my home and communicated with our insurance company. Would highly recommend.
My experience working with Servpro was extremely positive. For the duration of the project I had constant and direct communication with the owner of the company Jim Wandtke. He and his team refused to let me settle for the bare minimum, taking the time to source the best materials for my budget and completed the job without cutting corners. I would fully recommend the servpro team for and restoration needs!
Kind Friendly Prompt Quick Quiet
The team at Servpro was Excellent! Eli and the guys were very professional and knowledgeable! I am very thankful they were there to help us out during this stressful situation!