Meet Our Team

Owner | General Manager of SERVPRO of Mesquite and Kaufman County/Cedar Creek

Eddie is the Owner and General Manager of SERVPRO of Mesquite and Kaufman County/Cedar Creek, bringing 40 years of experience in construction estimating, production, and insurance claims. He has dedicated 20 of those years specifically to fire and water mitigation and restoration.

Eddie specializes in insurance claims and large loss restoration projects, with a focus on construction estimating and production. His 40 years in the industry have shaped a hands-on leadership approach built on technical expertise, accuracy, and accountability. He leads the SERVPRO team with a commitment to quality work, efficient production, and exceptional service for customers navigating fire and water damage recovery. Eddie is certified as an Expert in Water Restoration and Commercial Drying. His training and decades of field experience give him a deep understanding of both the technical and operational sides of the restoration industry.

Office Manager & Human Resources

Barbara brings 25 years of office management and administration experience to the team. She has been with SERVPRO since 2015, where she works in the office administration division. Before joining SERVPRO, Barbara managed the office of her own small business for 16 years. That experience shaped her hands-on approach to operations, HR, and customer care.

What she enjoys most:
Barbara truly enjoys assisting customers individually and helping them navigate the many challenges of the claims process. Getting to know customers one-on-one is her favorite part of the job. She also loves the positive dynamic of the SERVPRO team and values working alongside a group of professionals who support each other and the community.

With a strong background in office management and a genuine commitment to customer service, Barbara plays a key role in keeping day-to-day operations running smoothly while ensuring customers feel heard and supported.

Assistant Office Manager

Brittany is an experienced Assistant Office Manager and Job File Coordinator with 9 years in the restoration industry. She has a strong background in restoration operations, estimating, claims coordination, and administrative support.

What she enjoys most:
Brittany enjoys helping customers during stressful situations and times of need. Whether clients are dealing with fire, water, or mold damage, she likes being someone they can rely on for communication, organization, and support throughout the process. She also values working closely with adjusters and team members to keep jobs moving smoothly and efficiently. Her favorite part of being on the SERVPRO team is supporting others, solving problems, and contributing to a positive and dependable work environment.

Areas of expertise:
Brittany specializes in restoration administration and job file coordination for fire, water, mold, and contents claims. She is skilled in writing detailed estimates and managing high-volume job files with accuracy and organization. She is experienced with Xactimate, XactAnalysis, MICA, Cotality, Claims WorkSpace, Alacrity, and Sedgwick. Her role requires regular communication with customers and insurance adjusters, and she is known for maintaining file accuracy and compliance while meeting performance metrics in fast-paced environments.

Outside of work:
When not in the office, Brittany enjoys spending time with family.

Reconstruction Estimator

Michael Baulch serves as a Reconstruction Estimator for SERVPRO of Mesquite and brings more than 31 years of experience in the restoration industry. Throughout his career, he has worked in many areas of restoration and reconstruction, giving him extensive knowledge of property damage, estimating, and project planning.

In addition to his restoration experience, Michael has worked as an Independent Adjuster and as a Construction Analyst for the SBA Disaster Assistance program. His diverse background helps him understand both the restoration and insurance sides of the recovery process, allowing him to provide accurate estimates and valuable guidance for customers.

Michael holds certifications including Water Removal Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and CDC training. His industry knowledge and attention to detail help ensure reconstruction projects are planned efficiently and completed with quality workmanship.

With more than three decades of experience helping property owners recover after disasters, Michael is a trusted and valued member of the SERVPRO team.

Production & Emergency Response Manager

Tim serves as Production and Emergency Response Manager at SERVPRO of Mesquite and Kaufman County/Cedar Creek. He has 3 years of experience in the mitigation industry, with 2 of those years spent at SERVPRO.

Prior to restoration, Tim worked as a deputy sheriff and served 6 years in the United States Marine Corps. Serving his community has always been a core passion, and he brings that same commitment to every emergency call. He focuses on going above and beyond for customers, especially during high-stress situations.

What he enjoys most:
Tim takes pride in being the calm presence that shows up in the middle of a disaster. Being there when customers need him most and providing personal, hands-on care is what makes the midnight calls worthwhile. He values the SERVPRO team for its loyalty and teamwork, noting that everyone has each other's back and grows by helping one another.

Outside of work:
Tim enjoys racing, video games, firearms, and spending time with family.

Certifications and Training
Tim is IICRC WRT Certified, a Certified Renovator for lead, and a Texas Mold Worker. His technical specialties include commercial drying practices, air injection, and cavitational drying systems.

Crew Chief

Larry has been a valued member of the SERVPRO team for three years, serving as a Crew Chief and helping customers through some of their most challenging situations. Known for his strong work ethic, positive attitude, and customer-focused approach, Larry takes pride in being understanding, dependable, and continuously learning new skills to better serve both customers and teammates.

One of Larry’s favorite parts of the job is seeing the sense of relief customers experience when the team arrives and takes control of the restoration process. He enjoys helping people navigate difficult circumstances and providing reassurance that their property is in good hands.

Larry also appreciates the strong team culture at SERVPRO, describing his coworkers as a second family. He values the camaraderie, teamwork, and supportive environment that make each day rewarding.

Outside of work, Larry enjoys spending quality time with his family and relaxing. His dedication to helping others, commitment to personal growth, and positive outlook make him an important part of the SERVPRO team.

Job File Coordinator

Becky joined the SERVPRO team as a Job File Coordinator and brings more than 25 years of experience in the roofing and residential construction industry. Throughout her career, she has developed extensive expertise in office management, bookkeeping, payroll, accounts payable and receivable, inventory management, customer service, and insurance claim administration.

Before joining SERVPRO, Becky worked with high-volume roofing companies where she managed financial operations, coordinated crews and schedules, handled material ordering, and worked directly with homeowners and insurance carriers to help move projects forward efficiently. Her experience with Xactimate and QuickBooks Online, combined with her strong organizational skills, helps ensure that projects stay on track and customers receive the support they need throughout the restoration process.

What Becky enjoys most about her role is helping others. She finds fulfillment in serving customers during challenging times and values the opportunity to make a positive impact within the community. She also enjoys being part of a team that works together to help families and businesses recover when they need it most.

Outside of work, Becky loves spending time with her children and grandchildren. Whether she's relaxing by the pool, enjoying a day at the beach, or making memories with family, she values quality time with the people she loves most.

With her extensive industry knowledge, customer-focused mindset, and dedication to helping others, Becky is a valuable member of the SERVPRO team.

Reconstruction Supervisor

Kevin serves as our Reconstruction Supervisor, bringing more than 10 years of experience in mitigation and reconstruction. With certifications in mitigation and rebuild services, Kevin is passionate about helping homeowners and business owners recover after fire, water, storm, and other property losses. He takes pride in guiding customers through the restoration and rebuilding process and helping them return their properties to safe, comfortable living conditions.

As part of a team with more than 35 years of combined industry experience, Kevin values the opportunity to learn from experienced professionals while delivering high-quality reconstruction services. His expertise in restoration and rebuild projects helps ensure customers receive dependable service from start to finish.

Outside of work, Kevin enjoys spending time with his wife and son, coaching his son's soccer team, and traveling to El Salvador to visit family.

Kevin's favorite part of his job is earning customers' trust and helping families get back into their homes after a loss. He takes pride in being part of a team that works hard to restore properties and provide exceptional customer service during challenging times.

Project Manager

Ruben Calvillo is a Project Manager, bringing 4 years of project management experience to the team. He works closely with homeowners and clients throughout the restoration process, helping ensure projects stay on track and are completed efficiently. Ruben is committed to providing clear communication and dependable service while helping customers navigate challenging situations.

Outside of work, Ruben enjoys playing sports and spending quality time with his family.

Ruben's favorite part of the job is seeing the transformation of a homeowner's property after restoration is complete. Helping customers get their homes back to preloss condition and seeing the finished results makes his work especially rewarding.

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