Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of The Hill Country is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Our home was flooded with rainwater runoff at around 2:30 am on July 16, 2026. During the next several days, through contacts through Kerr Together, we met various assistance groups that helped us with cleaning supplies and further assistance contacts. A crew with the LDS Church helped by trimming out wet wallboard, baseboards and insulation, and helped with clearing flood debris from our yard. A crew from Casa Bonita cleaning services did a great job eemoving silt residue and using disinfectant cleaning techniques that put the inside back into a level of order. We met another person we thought would be a great help, when he set up a bunch of high-powered, industrial -grade dehumidifiers and fans up in the house. We vacated for a few nights while these machines ran non-stop for about 2-½ days. When we got back, the house was very, very dry. But for whatever reason, this person just kind of vanished, and though we tried several times, we couldn’t get in touch again. I began making some repairs on my own, by replacing insulation that had been damaged. But I realized that I couldn’t complete the whole job in any reasonable amount of time. We looked for other options, and got ServPro’s card at the Chamber of Commerce. Best thing ever! From the first call, I was treated with professionalism and courtesy, and when the repair crews came, they already had work plans coordinated and wasted no time getting down to business. Pricing was fair, estimate and payment draws were fully itemized, with everything in writing. From start to finish, everything was done in about a week: repaired sheetrock, taping, bedding, texturing and painting, and replacing baseboards and painting them, too. Great job as well! Just like their slogan says, “Like it never happened!” If I ever need anything like this again, ServPro will be my FIRST call!
You hear the phrase you get what you pay for. SERVPRO is worth every cent!!! Many thanks to project officer, Mark Medellin. Never hesitant to pitch in and get dirty. Kudos to his amazing teams, George 1, George 2 and Gilbert Roland/Roland Gilbert. Much gratitude for Daniel and Jo-Jo, expert painters/carpenter also Dynamic carpet duo of Jose/Monica. I would invite all of these Christian professionals back to my home! All were respectful and courteous. Thank you SERVPRO associates for giving me my home back (even better than before). God bless, Jeanette Cafferty, Kerrville, TX
I cannot recommend SERVPRO of The Hill Country highly enough! Pedro and his crew were absolutely fantastic from the moment they arrived. During a very stressful situation, they were completely professional, reassuring, and efficient. Pedro and his team did an amazing job with the restoration work, paying close attention to every detail and ensuring everything was thoroughly cleaned and repaired. Their communication was excellent throughout the entire process, and they treated our property with the utmost respect. If you need a reliable, hardworking restoration team that delivers top-tier results, ask for Pedro and his crew!
After the 3rd day and night of rain, 2 rooms plus the garage flooded. I called ServPro in the morning and they were there before noon even though they whole city was a mess. They were all very efficient and friendly. They removed the carpets, cut out the wet drywall and insulation spayed a mold preventative, brought in fans and dehumidifiers. When everything was dry the restoration crew restored everything to its original condition. They were amazing. Everyone was so skilled.
Tyler was great. He was very prompt and knowledgeable.5 stars for him.
Tech came promptly and replaced a faulty switch which was causing the problem.
Prompt courteous and efficient service
After a recent flooding event ServePro has been absolutely amazing. The arrived at my home at 3am to remove standing water and have been great throughout the entire process. I would highly recommend them if needed and although they are great let's hope I don't need them again but would absolutely call them in a flash.
I have been so impressed with serve pro from the get go! From my initial phone conversation with Emily, who was professional and knowledgeable yet empathetic while steering me on the right course...To Matthew the technician who came to test and assess the situation. He was so very kind, respectful and patient, answering all our questions. Thank you, thank you Hill County ServePro...I am thoroughly pleased and will use no other!!!
