Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Montgomery & Pulaski Counties
Our Google Reviews
(540) 731-3080
4.7
(56 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Montgomery & Pulaski Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

As an Insurance Agent, my representative is Erin Griffin. Erin is very professional with my clients and keeps communication flowing during the claims process.

Steve Chafin

Servpro helped me with a massive leak, they were able to remove the damaged materials, dry everything out and restore the affected closet! Erin was amazing at making us feel seen and important even if it was a smaller project. She was awesome at keeping in touch throughout the process to make sure everything went smoothly. I highly recommend their services and Erin is for sure the best immediate contact.

Daria Chicosky

Erin & Dakota were amazing. I’m an insurance agent and they were fast and on the job within an hour. 10/10!

Ann Marie O'Reilly

I have used ServPro for years and am always impressed with their timeliness and communication! Erin was exceptional with coordinating and following up with me.

Harmony Range

Dakota, Shawn and Daniel made the whole process as painless as possible so far.

Kristen Wisda

We had a fantastic experience with ServPro helping us with a recent house fire in the NRV. Morgan was extremely responsive and kept us in the loop every step of the way. He answered all of our questions and was beyond supportive. We'd also like to give a special shoutout to our clean team: Maria, Manuel, German, & Dakota. They did a fantastic job and Maria and Manuel walked us through the property when they were finished to ensure everything not only met, but exceeded our expectations. Which couldn't have been accomplished without the quick and professional teamwork from our demo crew: Andrew, Mike, Juan, German, Dakota, Manuel, & Maria. We would absolutely recommend Servpro to friends and family, and greatly appreciate everyone's hard work and support through a very difficult time for our family. Thank you all!!

Joelle Caldwell

As the team lead of the cleaning crew, Shelby not only did excellent work but also displayed great leadership and organization. Chataun, Sophia, Andrew Thomas, Mike Hodges and Freddy were all excellent to work with. The house and contents are wonderfully clean. Germain Resendiz, Dakota Kurtz, Andrew, Michael and Taun (the Duck Crew) got the ducts and chambers clean and the carpets as well. Derek’s repair of the door was very well done. The whole crew were wonderful and gave 100%. All were professional, competent, friendly and compassionate. The construction crew of Derrick Tunstall, Matt Sprague and Chris Dangerfield were amazing in their determination, perseverance and professionalism in setting and repairing the doors as well as cleaning and repairing of the patio. Casey Speck was an outstanding project manager. She made sure all the jobs were fulfilled and was professional but compassionate. Morgan Wilburn, from the very first phone call, was absolutely amazing! My deepest appreciation to all the wonderful people of ServPro. A horrible situation was made tolerable by all who helped. Thank you.

Karen Budowle

Our family recently went through an incredibly difficult time, and ServPro was a true source of support when we needed it most. Every interaction was marked by compassion, patience, and genuine care. Kevin Lancaster was exceptionally knowledgeable and communicative, guiding us through each step with clarity and reassurance. He and his team combined professionalism with kindness, turning an overwhelming situation into something manageable. We are deeply grateful for their help and would recommend them without hesitation.

Melissa Werner

Emilio, Edisson, and the ServPro team did an excellent job!

Alexandria Strickler

About Us

SERVPRO of Montgomery & Pulaski Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Montgomery & Pulaski Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Montgomery & Pulaski Counties can also mitigate mold and mildew from your home or business, as well as provide trauma and crime scene cleanup services. SERVPRO of Montgomery & Pulaski Counties is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Montgomery & Pulaski Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Owners of SERVPRO of Montgomery & Pulaski Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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