Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Chino / Chino Hills
Our Google Reviews
(909) 548-3191
4.8
(194 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups and contaminated water intrusions require immediate, professional attention to protect both your property and your health. Whether caused by a clogged drain, sewer line failure, or flooding that introduces hazardous waste, these situations involve harmful bacteria and pathogens that demand specialized cleanup procedures. SERVPRO of Chino/Chino Hills technicians are trained to handle sewage losses safely and efficiently, following strict industry standards to restore your home or business.

Our sewage cleanup process begins with a thorough inspection to assess the extent of contamination and identify affected materials. We quickly contain the impacted areas to prevent cross-contamination, then remove hazardous water and waste using professional-grade extraction equipment. All contaminated materials are properly disposed of in accordance with regulations. We then clean, sanitize, and deodorize the structure using advanced antimicrobial treatments designed to eliminate harmful bacteria and lingering odors.

With the right equipment, training, and experience, SERVPRO of Chino/Chino Hills helps restore your property after sewage damage while prioritizing safety and cleanliness every step of the way.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

First of all, I just want to say how thankful I am for the SERVPRO team that came out to our workplace today! We had a leak that caused damage throughout our offices and other areas and the team was absolutely amazing from start to finish. Fernando, Juan, and Felipi were all so kind, caring, and attentive. They kept everyone updated throughout the process and made sure we felt comfortable and knew what was going on. You could really tell that all three genuinely cared about doing a good job and making sure everything was taken care of. They stayed late to make sure everything was in good shape, clean so our team could safely return tomorrow morning. That honestly meant so much to us because they could have easily rushed through everything, but they took their time and made sure things were done right. It’s not every day you come across a team that is not only great at what they do but also so kind and considerate. Thank you, Fernando, Juan, Felipi, and the entire SERVPRO team, for going above and beyond for us today! We truly appreciate you all! ❤️

Marie Zuzu

I cannot say enough good things about my experience with SERVPRO of Chino! From the beginning, their team has gone above and beyond to make a very stressful situation much easier to navigate. Their professionalism, attention to detail, and genuine concern for their customers have been exceptional. I especially want to recognize Fernand, the on-site manager, who has been absolutely outstanding throughout this entire process. His knowledge, guidance, and willingness to take the time to explain everything have been invaluable. What truly sets Fernand apart is his consistent follow-up, transparency, and excellent communication. He has kept me informed every step of the way, promptly addressed my questions and concerns, and offered helpful advice that has made a tremendous difference. It’s refreshing to work with someone who genuinely cares about doing things right and making sure the customer is taken care of. I also want to recognize Hector, Filipe, and Juan for their exceptional work. Each of them has been professional, respectful, courteous, and friendly. Their work ethic and attention to detail are a reflection of the high standards this team brings to the job. I sincerely appreciate everything this crew has done for us. When you’re dealing with unexpected damage to your home, having people you can trust, who communicate openly and follow through on their commitments, means everything. A huge thank you to Fernand and the entire SERVPRO of Chino team. You’ve earned my trust, appreciation, and highest recommendation!

JP 3

Fernan was the man. Excellent customer service

Gmoney !

In June, we had flooding in our house due to a faulty washing machine. My husband called ServPro and they immediately came and started the clean-up process! The communication with Fernand and his crew was amazing! He kept us informed all throughout the process. Anthony and Kevin, along with the rest of the men who worked with them, were hard-working, kind, respectful individuals who helped make a very difficult situation for our family much easier to get through! I highly recommend them!

Brenda Beck

Great experience with Luis and Elmer doing the reconstruction on my condo in Palm Springs after my flood from a ruptured water line on my condo! They were total pros, efficient, fast, cleaned up after each day of work and just nice guys too!!! Give them a raise!! The initial water damage mitigation team were quick to respond, the demo team were great also and the contents manager team Alejandro was helpful and service with a smile! The only minor issue was some delay for a couple weeks after the drying and demo to get the reconstruction going, but some of this was due to scheduling and me receiving funds from my insurance company to begin the project. All in all I'm happy I chose Servpro!! 5 stars

Robert Rankin

We recently had a water leak at our house. This team it’s amazing I do not believe how fast and professional this team it’s Thank you so much guys Kevin and Felipe I do not remember the rest of the guys but the whole team know what they doing

flavis Santiago

Thank you guys for the amazing Work performed Kevin Juana Felipe and Fern

Josefina Vega

(Translated by Google) Thank you so much to the team; they recently helped my parents renovate their house. Kevin and Fernando, thank you so much, I really appreciate it. (Original) Muchas gracias al equipo recientemente le ayudaron a mis papas a restaurar su casa. Kevin y Fernando Muchísimas gracias se los agradezco

Manuel Tambriz

(Translated by Google) I have no words to describe how happy I am with this company, from supervisors Kevin and Felipe to manager Fernando. (Original) No tengo palabras para describir lo contenta que estoy con esta compañía, Desde sus supervisores Kevin Y Felipe hasta su manager Fernándo

Margarita Garcia

About Us

SERVPRO of Chino/Chino Hills is owned and operated under SERVPRO Team Landers stands as the largest operating SERVPRO franchise group in the nation, a position earned through unwavering dedication to excellence, client satisfaction, and the development of strong, empowered teams. What began in 2019 with a single location in Vail, Colorado has rapidly expanded into a powerhouse organization with over 40 licenses across six states—and continued growth on the horizon.

As part of the trusted SERVPRO® network of more than 1,700 independently owned and operated franchises throughout the U.S. and Canada, SERVPRO Team Landers brings together local expertise with the operational capacity and resources of an industry-leading national brand. This balance enables us to respond quickly, efficiently, and effectively—no matter the scale or complexity of the loss.

Commercial & Large Loss Capabilities

With strategic coverage across multiple states and a robust internal operational framework, SERVPRO Team Landers is uniquely equipped to handle large-scale commercial disasters, multi-site property impacts, municipal emergencies, and industrial facility restoration. Our large-loss teams are trained, resourced, and ready to mobilize 24/7.

Our Commitment

We understand that property damage—whether from fire, water, or mold—can be overwhelming and disruptive. That’s why our teams are trained not only in advanced restoration techniques but also in customer care, communication, and stress reduction. We guide our clients through every step of the process with clarity, compassion, and urgency.

Our growth has been fueled by one core belief: Take care of the customer and take care of the team, and the rest will follow. This culture is the foundation of SERVPRO Team Landers’ continued expansion and reputation for reliability, speed, and professionalism.

Available 24/7/365

Disasters don’t wait—and neither do we.
For emergency service, mitigation support, or restoration needs, SERVPRO Team Landers is here around the clock.

James & Shafekah R. Landers
James & Shafekah R. Landers
Owners of SERVPRO of Chino / Chino Hills

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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