About Us
SERVPRO of West Kirkwood / Sunset Hills is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Owners Jeff and Sandy Chestnas founded SERVPRO of West Kirkwood/Sunset Hills in February 2004. Many people asked why a SERVPRO franchise???... Jeff has over 25 years’ experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff’s knowledge of construction and insurance he knew the restoration industry was a perfect fit.
Sandy graduated from Fontbonne University in 1987 with her Masters Degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.
Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriners Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERPVRO Golf Tournaments to benefit the hospital.
Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of “HEROES” in the field, office staff and marketing team. In 2008, they expanded their presence in the community by purchasing another franchise license.
“Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.”
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - Other Training
- SCT - Subrogation Claims Training
- IICRC Certified Firm
- OCT - Odor Control Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:Awards
- Entrepreneur Franchise 500 List
- Gold Book Society Award-Shriners Hospitals for Children Donor Recognition Program
Affiliations
- CAI (Community Associations Institute)
- Shriner's Charitable Organization
- Backstoppers, Inc.
- IFMA - St. Louis Chapter (Internat'l Facilities Management Assoc.)
- The Greater St. Louis Claims Association
- Kirkwood-Des Peres Chamber of Commerce
- Southwest Area Chamber of Commerce
What our
customers are saying
I work in billing and administration at Mid-America Spine & Rehab, and I saw firsthand how much work the SERVPRO crew put in after our ceiling burst. They were organized from day one. Every damaged item was photographed and documented, which took a lot of the stress out of the insurance side of things. What stood out most was how respectful they were of our office and our patients. They worked around our schedule so we never had to close, and they kept us updated the whole way. Thank you to Nathan, Simon, Jorge, Joe, Mark, Mariah, Nina, Bill, and Will for your hard work. And a big thank you to Josh for keeping everything running smoothly and always being available when we had questions. Highly recommend this team.
I can’t stress enough how impressed we are with the SERVPRO team that responded to the water damage at our office, Mid-America Spine & Rehab in Des Peres. A line in our ceiling burst, bringing down part of the ceiling and soaking our floors, walls, and storage areas. From the first call, this crew was professional, fast, and thorough. They worked nonstop for days on extraction, demolition, and drying, and they documented and photographed everything along the way, which made the insurance process far easier. They also worked around our patient schedule so we could stay fully open the entire time. That made a huge difference for our patients and our business. Thank you to Nathan T, Simon S, Jorge C, Joe W, Mark M, Mariah W, Nina T, Bill D, and Will D. Every one of you showed up ready to work, communicated clearly, and treated our office with respect. A special thank you to Josh. He kept everything organized, answered every question, and made a stressful situation feel manageable. You can tell he takes real pride in his work and in taking care of the people he’s helping. If you’re dealing with water damage, call SERVPRO and ask for this team. We’re grateful for all of them. Dr. Sean Neary, Mid-America Spine & Rehab
We could not be more pleased with the service provided by Servpro. The service we received was not only professional, it was informational and friendly. Thank you Lindsey. It was our pleasure meeting and working with you! Thank you. Highly recommend. Suzanne Moss
I am thrilled with the work and dedication the crew from SERVPRO at this location has shown while restoring our home after a fire. They have a wonderful work ethic. They are on time and work until time to go home. Every job they have tackled has been done with great care. They are all kind and very well mannered! Lindsey leads this team. She is wonderful! Part of our crew by name are Logan, Kerry, Marian and Nina. My bathroom is spotless😊 They are not done and I know they will continue with such great quality. THANK YOU TEAM!
This company is great, the crew that came to my home they were amazing they went over and beyond with their work and customer service, I personally highly recommend Servpro any jobs that’s needed, thanks guys
Excellent work team, Adalberto and Jerry are very helpful
Bill and Will were awesome. Cleaned up a flood in my office, got here fast and were thorough. Highly recommend!
This is my second experience with ServPro and once again excellent customer service and thorough clean-up. Christina, Josh A and Jorge cleaned up glass, removed carpet and padding and went the extra mile. Great technicians. Thanks ServPro. Glad to know you’re there when I need you. Let’s just hope not often.
great experience working with this company. From the moment they arrived, their team was professional,and very responsive. They quickly assessed the water damage the demo and cleanup. Great Guys Adalberto and Simon were amazing helping my family with this water loss, highly recommended.