Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Scranton
Our Google Reviews
(570) 520-2499
5.0
(73 reviews)

Service Areas

Scranton, PA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups in the Greater Scranton area are more than just unpleasant—they present serious health hazards. Contaminated water from sewer systems can contain harmful bacteria, viruses, and other pathogens, making it unsafe for untrained individuals to attempt cleanup. Even a small backup can quickly affect floors, walls, and personal belongings, creating potential long-term damage and health risks if not addressed properly.

At SERVPRO of Scranton, we approach sewage cleanup with care, precision, and professionalism. Our trained technicians carefully inspect the affected areas, determine the level of contamination, and contain the site to prevent further spread. Using specialized equipment and industry-approved techniques, we safely remove waste, clean, and sanitize impacted areas. Available 24/7, we respond quickly to emergencies, helping restore your home or business to a safe, clean, and healthy condition.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


Green number 1

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

Green number 2

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

Green number 3

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a major insurance claim and Servpro came in to do a thorough evaluation of the situation. Walter and his team were reliable, courteous friendly and took great care in the removal of all debris. After each day they took great care in cleaning up anything possible. I have dealt with other companies with insurance claims and cannot say enough about this company. They were all top notch!!!

Susann Tully

Walter and the crew did an awesome job!

Mark

Crew and team leader responded to water damage from burst water heater. Service was thorough and professionally completed.

John Blake

From the moment Servpro staff (Walter) stepped on site, he was professional and reassuring. He could see I was totally overwhelmed with the situation and made sure he walked through the process and let me know they would take care of everything! He kept his word! Very pleased at the way they have responded and kept me informed.

LacyJane Ryman

I had a pipe in a wall break in my kitchen it must have been a small leak for quite a while before I ever knew there was a problem. Walter came out to assess the water damage which is extensive. He explained everything they would do. True to his word he came back with a crew and equipment to demolition my kitchen and ran equipment for 4 days to dry up my kitchen. From the beginning to the end of their work they were polite and cleaned up and removed all the debris which was great being I pay per bag of trash for refuse and construction materials are not allowed in Old Forge. I highly recommend them!!!

chris defuria

Wonderful! Great communication and very helpful.

Traci Dolcemascolo

This was my first time working with Servpro, and it was a fantastic experience. I had extensive damage to my home and was completely overwhelmed by the situation. From the moment the crew arrived, they put my mind at ease. Everyone on the team was exceptional. They were friendly, courteous, compassionate, and incredibly hard working. The crew captain, as I like to call him, is one of the nicest people I have met in a long time. His communication was outstanding, both in person and over the phone. He kept me informed every step of the way and made sure I always knew what was happening. I truly cannot say enough good things about his team. Their professionalism, dedication, genuine care made a difficult situation much easier to handle. Hats off to the entire crew. If you ever need restoration services, I highly recommend Servpro of Scranton. You simply can’t go wrong.

Angelika Everett

E3 and his team were very efficient and kind!

wren vandixon

Excellent Service!

Jana Miller

About Us

SERVPRO of Scranton is your trusted partner, ready to provide expert restoration solutions in your biggest time of need across the Greater Scranton region and Northeastern Pennsylvania. We understand that when fire, water, or mold damage strikes, your life can be turned upside down. Our dedicated local team is here to bring peace of mind and compassionate service, specializing in 24/7 emergency restoration for both residential and commercial properties. We are the team you can trust to restore your property and make it "Like it never even happened."

Our Story and Expertise

What began in 2005 when Charles and Donna purchased their first SERVPRO franchise has since grown into a family-run network of six franchises spanning Allentown, Scranton, and the Pocono region. Under the leadership of Charles, Donna, and Daniel Doyle, the team is deeply rooted in and committed to serving our local community with the same high standards that started it all.

Comprehensive Restoration Services

SERVPRO of Scranton is a full-service operation specializing in the cleanup, restoration, remediation, and reconstruction of residential and commercial property. Our mission is to deliver the highest standards in property damage cleanup and recovery.

Why Choose SERVPRO Team Doyle?

Our employees are a close-knit group of highly trained professionals. When you choose us, you benefit from:

  • Locally Owned, Nationally Backed: We combine the personalized care of a local family-run business with the vast resources and training network of the nationwide SERVPRO system.

  • Industry-Certified Experts: Our production managers and crew members are highly trained and maintain IICRC-certified status (Institute of Inspection Cleaning and Restoration Certification). They receive ongoing education both online and in the field to ensure they are equipped to handle any restoration challenge.

  • Advanced Technology: We utilize the latest drying, cleaning, and deodorizing equipment.

  • Insurance Coordination: We work directly with all major insurance providers to simplify your claims process.

We are ready 24/7, ready to serve our community when disaster strikes. We are proud to be part of the Team Doyle network, which includes these dedicated franchises:

SERVPRO of Allentown Central and Western Lehigh County

SERVPRO of Carbon County, Pocono Pines

SERVPRO of Carbondale/Clarks Summit/Old Forge

SERVPRO of Wayne and South Lackawanna Counties

SERVPRO of Scranton

When every minute matters, choose the restoration company that’s Faster to any size disaster™?

Find out more about our office team, production managers, and crew members here.

Charles & Donna & Daniel G. & Margaret Doyle
Charles & Donna & Daniel G. & Margaret Doyle
Owners of SERVPRO of Scranton

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test