About Us
SERVPRO of Richland County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
OUR STORY
We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise. Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and veteran owned.
OUR SERVICES
Our team at SERVPRO of Richland County has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):
- Post Construction Cleaning
- COVID-19 Virus Disinfection and Cleaning
- Biohazard
- Crime Scene and Vandalism Clean Up
- Contents Cleaning, Restoration, and Storage
- Media Blasting (Mold, Fire/Smoke, and Stain Removal)
- Catastrophic Storm Response
Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.
AFFILIATIONS
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
AWARDS
- Charlotte Business Journal's Fast 50
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
Awards
- TOP 100 SERVPRO (multiple years)
- TOP 50 SERVPRO (multiple years)
- NAWBO National Woman Business Owner of the Year Finalist
- SERVPRO Award for Outstanding Sales (multiple years)
- Best of Columbia - Best Restoration Company
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO Rising Star Award
- Charlotte Business Journal's Fast 50
- SMARTCEO Brava Award
- Charlotte Business Journal's Women in Business Award
Affiliations
- Lexington Chamber of Commerce
- National Association of Women in Construction (NAWIC)
- Greater Irmo Chamber of Commerce
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- National Association of Women Business Owners (NAWBO)
- Building Owners Management Association (BOMA)
- Business Network Internation (BNI)
- Apartment Association of Greater Columbia (AAGC)
- Columbia Chamber of Commerce
- International Facility Management Association (IFMA)
- Institute of Real Estate Management (IREM)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
What our
customers are saying
Courtney Archie came out and did a wonderful job at setting up the equipment and taking down the base boards.
Courtney Archie did a great job with the insulation removal and dehumidifier placement.
Water damage under sink so far the process has gone smooth, would recommend
ServePro came out to handle our water leak emergency. Austin, the project manager, and Dre, the operations service clean up, did a fantastic job. Dre was detailed, thorough and provided my home with excellent care. Austin has been a great communicator with our insurance to make sure we are taken care of for a sudden and accidental water damage. Cannot thank them enough!
Excellent service.
Showed up on time and took care of our issues
Princeton was courteous and very professional. He let me k ow what was going on and the next steps were communicated very well. He was a great person to work with.
Great service
Tia was phenomenal and communicative. I was dealing with so much anxiety and stress and the team and Tia were able to provide me a sense of comfort and support. Thank you so much for your dedication and commitment to helping me.