Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Richland County

Meet Our Team

All it takes is one call to SERVPRO of Richland County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Richland County
Our Google Reviews
(803) 419-0470
4.8
(373 reviews)
Meet our Team. Here to Help 24/7
  • Philip Nave- VP, General Manager Columbia Operations, team member at SERVPRO of Richland County

    Philip Nave- VP, General Manager Columbia Operations

    Phillip Nave serves as General Manager of Columbia Operations, bringing more than 20 years of experience within the SERVPRO system to his role. His deep industry knowledge and operational expertise provide strong leadership across mitigation and reconstruction, ensuring projects are executed efficiently and to the highest standard.

    Phillip is known for his steady leadership style, clear expectations, and commitment to accountability. He works closely with production teams, estimators, and operations leaders to keep jobs moving, maintain quality control, and deliver consistent results for clients and partners.

    With decades of hands-on experience and a practical, solutions-driven mindset, Phillip plays a critical role in driving performance and strengthening operations throughout the Columbia market.

    Phillip is a South Carolina native and has worked with SERVPRO since 2006.

  • Zach Wilkerson - Business Development, team member at SERVPRO of Richland County

    Zach Wilkerson - Business Development

    Zach Wilkerson serves on our Business Development team, focused on building meaningful relationships and strengthening our presence throughout the Columbia market. He works closely with property managers, insurance professionals, facility leaders, and community partners to ensure they have a trusted restoration resource ready to respond when it matters most.

    Zach brings energy, consistency, and a service-driven mindset to his role. He understands that strong partnerships are built on follow-through and reliability, not just introductions. By staying engaged, responsive, and proactive, he helps position our team as a dependable, results-oriented partner.

    His professionalism and commitment to supporting both clients and the operations team make him an important driver of growth and a trusted face of our organization in the community.

  • Penny Benkeser - Owner, CEO, team member at SERVPRO of Richland County

    Penny Benkeser - Owner, CEO

    Penny is the Owner and Chief Executive Officer, providing the vision and leadership that drives the organization’s growth across the Carolinas. As an owner-operator, she is deeply invested in both the long-term success of the business and the people who make it run every day.

    She leads with clarity, high standards, and an unwavering commitment to integrity. Penny is passionate about developing leaders, building scalable systems, and protecting the culture that defines the Wolfpack. She believes growth should never come at the expense of service or values, and she works closely with her leadership team to ensure the organization remains proactive, prepared, and results-oriented. Her steady leadership and ownership mindset set the tone for the entire company.

  • Danny Cox - Owner, CFO, team member at SERVPRO of Richland County

    Danny Cox - Owner, CFO

    Danny serves as Owner and Chief Financial Officer, helping guide the financial strength and strategic direction of the organization. As an owner-operator, he brings both vision and discipline to the business, ensuring growth is backed by strong financial systems and smart decision-making.

    With a background in financial services and an entrepreneurial mindset, Danny focuses on scalability, operational efficiency, and long-term sustainability. He works closely with leadership to align budgets, forecasting, and performance metrics with the company’s larger goals.

    Danny is known for his steady, analytical approach and commitment to accountability. His leadership ensures the organization remains financially healthy, positioned for growth, and equipped to continue investing in its people and communities across the Carolinas.

  • Ashley Cox - Marketing and Communication Coordinator, team member at SERVPRO of Richland County

    Ashley Cox - Marketing and Communication Coordinator

    Ashley Cox serves as Marketing & Communication Coordinator, leading the strategy and execution of the company’s internal and external messaging. She oversees brand consistency across digital platforms, social media, newsletters, and community outreach, ensuring every touchpoint reflects the organization’s values and voice.

    Ashley blends creativity with structure, turning complex projects, field stories, and growth initiatives into clear, compelling content. She works closely with leadership, business development, and operations to highlight results, strengthen community relationships, and support ongoing expansion across the Carolinas.

    Known for her attention to detail and ability to translate vision into action, Ashley plays a key role in protecting the brand, celebrating the Wolfpack culture, and driving visibility in every market the team serves.

  • Ben Wilson - Mitigation Manager, Production, team member at SERVPRO of Richland County

    Ben Wilson - Mitigation Manager, Production

    Ben Wilson serves as Mitigation Manager, Production, bringing hands-on experience and steady leadership to every loss. A carpenter by trade, Ben has been in the mitigation industry since 2008 and holds his WRT, ASD, and AMRT certifications. His deep field knowledge and practical mindset make him a trusted leader for crews and a reliable resource on complex jobs.

    Ben is known for setting clear expectations, maintaining strong production standards, and leading from the front. He balances urgency with quality, ensuring projects stay on schedule without cutting corners.

    Outside of work, Ben is a proud husband and father of three. His family stays busy with marching band in the fall and dance and lacrosse in the spring — and as a lifelong Gamecock fan, he’s right at home leading in the Carolinas.

  • Hunter Sgorrano - Business Development Representative, team member at SERVPRO of Richland County

    Hunter Sgorrano - Business Development Representative

    Hunter Sgorrano serves as a Business Development Representative, focused on strengthening relationships and expanding our presence in the community. He works closely with property managers, insurance agents, and commercial partners to ensure they have a dependable restoration resource they can call at any time.

    Hunter brings energy, consistency, and a service-driven mindset to his role. He understands that trust is built over time, so he prioritizes follow-through, clear communication, and being present when partners need support. His proactive approach and commitment to representing our team with professionalism help drive growth while reinforcing our reputation for reliability and results.

  • Brandon McLemore - Construction Division Director, Columbia, team member at SERVPRO of Richland County

    Brandon McLemore - Construction Division Director, Columbia

    Brandon McLemore serves as Construction Division Director for our Columbia operations, leading reconstruction projects with a strong focus on quality, accountability, and client satisfaction. He oversees everything from initial scope to final walkthrough, ensuring each build is completed efficiently and to the highest standard.

    Brandon is known for his steady leadership, clear communication, and ability to manage complex projects without losing attention to detail. He works closely with estimators, project managers, subcontractors, and clients to keep timelines on track and expectations aligned. His commitment to craftsmanship and results-driven execution plays a key role in delivering seamless reconstruction experiences for the clients and partners we serve.

  • Ian McPeek - HR Manager, team member at SERVPRO of Richland County

    Ian McPeek - HR Manager

    Ian McPeek serves as HR Manager, supporting our team members across every office with professionalism, approachability, and a people-first mindset. He oversees recruiting, onboarding, compliance, and employee relations, helping ensure our team is supported from day one and set up for long-term success.

    Ian is known for being steady, fair, and solutions-oriented. Whether guiding leaders through personnel decisions or helping employees navigate questions and opportunities, he brings clarity and consistency to the process. His focus on building strong systems while maintaining a positive culture helps strengthen our Wolfpack and ensures we continue to grow with the right people in the right roles.


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What our
customers are saying

Courtney Archie came out and did a wonderful job at setting up the equipment and taking down the base boards.

Tyechia Nicholson

Courtney Archie did a great job with the insulation removal and dehumidifier placement.

Matthew Awtrey

Water damage under sink so far the process has gone smooth, would recommend

chevy john

ServePro came out to handle our water leak emergency. Austin, the project manager, and Dre, the operations service clean up, did a fantastic job. Dre was detailed, thorough and provided my home with excellent care. Austin has been a great communicator with our insurance to make sure we are taken care of for a sudden and accidental water damage. Cannot thank them enough!

Jenifer Awtrey

Excellent service.

Andrew Belville

Showed up on time and took care of our issues

benny clowney

Princeton was courteous and very professional. He let me k ow what was going on and the next steps were communicated very well. He was a great person to work with.

scott timmons

Great service

Jordan Vaughn

Tia was phenomenal and communicative. I was dealing with so much anxiety and stress and the team and Tia were able to provide me a sense of comfort and support. Thank you so much for your dedication and commitment to helping me.

Tevon Stephney

About Us

OUR STORY

We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.  Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and veteran owned.



OUR SERVICES

Our team at SERVPRO of Richland County has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):

  • Post Construction Cleaning
  • COVID-19 Virus Disinfection and Cleaning
  • Biohazard
  • Crime Scene and Vandalism Clean Up
  • Contents Cleaning, Restoration, and Storage
  • Media Blasting (Mold, Fire/Smoke, and Stain Removal)
  • Catastrophic Storm Response

Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.

AFFILIATIONS

  • Building Owners Management Association (BOMA)
  • Commercial Real Estate Executive Women (CREW)
  • Industrial Networking Group
  • Institute of Real Estate Management (IREM)
  • National Association of Women Business Owners (NAWBO)
  • North Carolina Healthcare Engineers Association (NCHEA)
  • Vistage

AWARDS

  • Charlotte Business Journal's Fast 50
  • Charlotte Business Journal's Women in Business Award
  • Lake Norman Chamber of Commerce Outstanding Small Business
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Richland County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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