We’re ready whenever disaster strikes, day or night.
59+ Years of Experience
Delivering trusted restoration services since 1967.
IICRC Certified
Superior results from industry-leading standards.
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Trusted Water Remediation Specialists
Water from the upstairs bathroom is turning up in a light fixture downstairs. A busted pipe has already left an inch of water in the basement, with no sign of stopping. A storm damaged your roof, and now there’s water everywhere. Whether it’s a minor plumbing problem or a major storm, it doesn’t take a lot of water to damage your home.
Let SERVPRO take care of it. With 59+ years of experience, we know what to do when you’re facing a water emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”
Everything you need to make it "Like it never even happened."
No two water damage experiences are alike. But they all must be addressed immediately to keep the damage from getting worse. At SERVPRO, we’re ready 24/7 with a range of services to address your home’s specific needs.
Water Extraction, Drying & Cleanup
Water spreads fast, soaking into floors, drywall, and places you can't see. Immediate extraction and drying can keep moisture from becoming a bigger problem.
Sewage Damage Cleanup
Sewage backups can cause property damage and exposure to harmful viruses and bacteria. We'll contain, clean, dry, disinfect, and restore contaminated areas.
Whether it’s a pipe burst, a tub left running, or contaminated groundwater, if water’s sitting, it’s doing damage. Address it immediately to prevent further harm.
Inside your home, water can damage furniture, photos, important documents, and more. We offer cleaning, restoration, and secure storage for your belongings.
Unnoticed moisture can lead to toxic mold growth in as little as 24 hours. Immediately locating the water source and removing any mold will prevent further risks.
Many companies stop at water remediation. But SERVPRO offers reconstruction and remodeling services to return your home to its pre-loss condition (or even better).
WOW! Can you imagine walking into a 90,000 square foot commercial warehouse that is the resemblance of a beautiful light show due to the reflection of the water from the massive amount of water damage throughout the building? Upon seeing this myself I instantly thought about the illusion that the lighting actually was part of the flooring and décor of the massive warehouse.
Once I had quickly scanned the circumference of the building, and assessed the immediate need to have the flooded warehouse depleted of the water as quickly as possible.
Before the office was open the call came in that a valve had failed on a water pump, and the water had run all weekend filling the warehouse with water, the overflow winding like streams outside of the building after escaping through any outside access. The interior of the warehouse was now 90,000 square feet of water.
SERVPRO of Kershaw and Lancaster Counties responded and was onsite in less than an hour to start the water mitigation process. By the end of the day the reflection lighting on the floor had diminished as the water was extracted, and the final phases of the commercial water loss was in place.
SERVPRO of Kershaw and Lancaster Counties is ready 24/7/365 to assist with your commercial needs.
Water Damage: What You Can Do Right Now
Water damage can create serious health and safety risks. Be sure to protect yourself, your family, and your pets until professional help arrives. By taking the right immediate steps and avoiding common mistakes, you can help minimize damage and speed up recovery.
Shut off the water source if possible; turn off circuit breakers for wet areas.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Move paintings, art, computers, documents and other valuables to a dry place.
Why Choose SERVPRO for Water Damage?
#1 in the Cleanup and Restoration Industry
Over the last 59+ years, we’ve earned the reputation as a trusted leader in the restoration industry. Our services cover fire and water damage, specialty cleaning, mold, and so much more.
One Call Does it All
With the breadth of our expertise and capabilities, we can handle almost any emergency from start to finish. For you, that can mean no managing vendors, no delays, and a smoother, quicker experience.
Highly Trained Restoration Specialists
Our professionals specialize in water damage restoration, with training focused on restoring salvageable items, accelerating drying time, reconstruction, and so much more.
Customer Care
Our professionals care about you and your property. We want to help you get back to normal after you have water damage to your home, “Like it never even happened.”
Our Expert Restoration Process
The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home or business to its pre-loss condition.
Assess
Inspect, document, and plan your restoration.
Remove
Extract standing water to protect what matters most.
Dry & Clean
Dry hidden moisture and thoroughly clean your home.
Restore
Rebuild and restore your space to pre-loss condition.
SERVPRO Helps with the Insurance Claim Process
At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.
When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.
Not going through insurance? Ask about our self-pay and finance options.
Customer Restorations
A Family’s Kitchen Goes from Wet to Wonderful
A family in Coral Springs, Florida, discovered a water leak that started under the kitchen sink and went undetected for months.
SERVPRO of East Coral Springs was called in for remediation and reconstruction. After water extraction and drying, the kitchen cabinets and flooring had to be replaced.
Water extracted, damaged material removed, area cleaned and sanitized.
Moisture mapping and advanced drying equipment used to locate and remove any hidden moisture.
After damage mitigation, affected areas were rebuilt to their pre-loss condition.
Before
After
What Our Customers Are Saying
Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
We had a hot water heater over flow from our third floor. I decided to hire Serv Pro as I know they are the best in the business. This team; Tony, Mason, Brendon, and Hailey were all professional and kind. I couldn’t have asked for a better team! They were patient with me as I asked questions and very personable. 20/10 for this team!
Debbie Woodruff
Team was great! They were very courteous and responsive. I would highly recommend them.
Logan Santos
Tony and Brendon were awesome! Thank you for great job!
Byran Gilyard
Excellent customer service experience with the guys that came out.
Mark Kahn
Darrell, Andrew, Erwin, snd Dre went out of there way to assist in any way possible. They were efficient, They had to put refrigerators outside and take part and put it back together. They were great in analyzing on mitigation-problem of the damage floor, walls and cabinets. I highly recommend to do mitigation, recognize modes, water damage, great restorations. They deserve a raise and lunch
James Jefferson
Awesome crew
Glen Inabinet
We returned home on a Saturday evening to find our kitchen & dining room flooded from an icemaker malfunction. Our insurance company offered a choice of several mitigation companies in our area from which we chose Servpro. Tony & Brandon were the two who made most of the daily visits. In spite of the fact that on several ocassions they had already put in a full days work on other jobs, they were polite and went about their tasks in a thorough and professional manner. They did not rush to finish quickly and leave. They explained what they were doing and answered any questions we had for them. They always called in advance to be certain their visit did not interfere with anything we might be doing. In addition to Tony and Brandon, Darrell from the office kept me informed when to expect abatement and other information. I hope we never require mitigation services like this again, but if we do, we will not hesitate to use Servpro.
sonja shupe
Very professional. Came to our property completed work quickly and thoroughly. Even showed pictures of before and after. Work was done and the finished product look very nice.
Katie Brown
⭐⭐⭐⭐⭐ I cannot say enough good things about SERVPRO of Southern Lancaster, Kershaw, and Fairfield Counties, especially Denise, Hailey, and Tony. They came into our home during one of the most devastating and unimaginable times our family has ever experienced, and the compassion they showed us went far beyond simply doing their jobs. Every interaction was handled with an incredible amount of respect, kindness, patience, and empathy. Denise, Hailey, and Tony treated our home, our belongings, and most importantly, our family with such care and dignity. In a situation where we were already overwhelmed and trying to navigate something no family is ever prepared for, they quietly took care of what needed to be done without ever making us feel uncomfortable, rushed, or like we were simply another job on a schedule. What has meant even more is that their care didn't end when the job was finished. Even afterward, when questions came up, Denise was always there to help. If she wasn't able to answer the phone right away, she was incredibly quick to return our calls and make sure we had the answers or guidance we needed. That kind of follow-through, especially during a time like this, means more than I can adequately put into words. There are some professions where technical skill matters, but humanity matters just as much. These three brought both. I hope Denise, Hailey, and Tony truly understand what a difference their kindness made for us during an incredibly painful time. There is no way to make circumstances like ours easy, but they made one very difficult part of it easier to carry, and that is something I will never forget. SERVPRO is incredibly fortunate to have these three representing their company. If I could give them more than five stars, I absolutely would. Thank you, genuinely, for the respect, compassion, care, and continued support you showed our family when we needed it most.
Let's Talk About Your Restoration Needs
Damage doesn’t wait, and neither do we. Submit your information and your local SERVPRO will contact you quickly to discuss your situation and help you take the right steps toward recovery.
SERVPRO Water Damage Knowledge Center
How to clean up water damage in a home?
When a water emergency occurs in your home or business, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely.
Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help.
Remove excess water by mopping, blotting, or wiping. This could include flooring and hard-surface furniture with standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.
Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items.
Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property.
What is the typical cost for water damage restoration?
The cost of a water loss will vary greatly depending on the severity of the situation.
What is water damage restoration?
When water intrudes into a home or business, water damage restoration may be required. Water damage restoration is the professional process of removing unwanted water, drying and cleaning the structure and/or contents, and returning the property to its pre-loss condition. This is completed by professional technicians who are certified to follow industry standards using the proper methods and tools.
Is it safe to stay in a flooded home?
It may not be safe to stay in a flooded home or business. If you come into contact with or ingest flood water, it can make you sick if the water is contaminated. Standing water inside a structure that was inhabited also poses an electrocution risk, as appliances and electrical outlets can continue to be live and energized.
How do you restore water damage?
We’ll inspect your home or business and discuss with you the severity of the damage and our plan for helping return your property to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water-extracting tools. Materials that cannot be restored may be removed. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to pre-loss condition. The drying process is then continually monitored. We clean and deodorize restorable contents and areas of the structure that need attention. This handy guide explains our water damage restoration process in detail.
How long does it take to dry out water damage?
Drying out a structure depends on the severity of the water damage that occurred and the type of structure, with an average situation taking 3–5 days. This can vary greatly though, depending on the magnitude of damage, amount of contents affected, any demolition that may be required, and the presence of any hazardous materials.
Returning a home or business to its pre-loss moisture levels is a closely monitored process, with our professionals making adjustments to equipment to help ensure the area is recovering as quickly and safely as possible.
Who to call for water damage?
A local SERVPRO is nearby and available now to respond to your water damage emergency right away. Our technicians are on call 24/7 with emergency services available immediately. Call 1-800-SERVPRO to reach a local SERVPRO, or find a SERVPRO location directly with our locator tool.
Who to call for water damage in ceiling?
It can be alarming to see a bubble growing in your ceiling and on the verge of bursting. SERVPRO can assist with this startling emergency right away, by calling 1-800-SERVPRO. You can also reach a local SERVPRO directly with our locator tool.
If possible, locate the source of the leak. If it’s being caused by an internal plumbing water source, turn off the water to that area, if you’re comfortable doing so and it can be done safely.
Is water damage dangerous?
Water damage can be a serious situation. Water flowing through your home or business can carry with it any contaminants that it has come into contact with. Electrical hazards are common when water damage has occurred, so do not enter the area until it’s deemed safe.
Flood waters or contaminated water can also be a danger to anyone who comes into contact with it. It can be difficult to pinpoint what the water contains. It could have chemicals, dirt, or bacteria within it. Additionally, depending on the severity of the water event, structural damage to the property could occur. Water damage may also make the area ripe for mold and mildew, which presents a danger to any occupants, as well.
Is my insurance going to cover this water damage to my home?
Many homeowner insurance policies do provide some level of coverage in a water damage situation, but you will need to contact your agent for details about your policy. The source of the water damage is important when dealing with insurance. Some flooding related to weather events requires special insurance available through the National Flood Insurance Program. We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
Many personal items were damaged by water. Can SERVPRO help?
When water damage occurs, it’s not just the structure of your home that’s affected, but your personal belongings, too. Your family furniture, clothing, keepsakes, and other items are sometimes damaged during a flood or water damage emergency.
SERVPRO specializes in restoring these special items with our Packout & Contents Restoration services, as many cannot be replaced. We’ll assess your content to determine what items can be successfully restored. We can use several different methods to accomplish this:
Dry cleaning – Used for light residue or to pre-clean prior to wet cleaning.
Wet cleaning – Effective at removing moderate to heavy soiling.
Spray and wipe – For items that can’t withstand wet cleaning.
Foam cleaning – Used for upholstery fabrics that might shrink or bleed if wet cleaned.
Abrasive cleaning – Involves agitation of the surface being cleaned.
Immersion cleaning – The item is dipped into a cleaning product bath.
Additionally, we have document restoration services that may be able to save your valuable documents, including photographs.
Whatever it Takes to Make it “Like It Never Even Happened.”
We offer a number of complementary services to ensure the success of your water damage restoration project.
