SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Johnson City and Washington County
Our Google Reviews
(423) 434-0046
4.9
(196 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


Green number 1

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

Green number 2

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

Green number 3

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

Green number 4

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Great service very friendly Aura and Robert were very communicative on arrival time and got the job done fast! Would recommend !!

Amy Presley

Outstanding Service from Megan & Courtney! ⭐⭐⭐⭐⭐ After a water line busted and flooded our crawl space, they came out incredibly quick to handle the damage. Megan and Courtney were absolutely fantastic to work with. They were professional, efficient, and took complete control of the situation, getting the entire crawl space dried out in no time. Their fast response and hard work turned a stressful disaster into a smooth, hassle-free process. If you ever need emergency restoration services, ask for Megan and Courtney!

Mary Peterson

Kind and hard workers (especially Megan and Courtney). They finished in 3 days what should have taken 3 months. I would recommend them to everyone.

tiff goff

Robert was on time and respectful. The company did a great job of cleanup and demo.

Travis Bowers

Megan was extremely helpful. She cleaned the ductwork and pointed out to us that it needed to be cleaned. She also took photographs of all of our damaged objects in the house for us to send to the insurance company. She was very helpful and made an extremely tough situation more manageable. John kilday

John & Neva Kilday

Robert was very courteous and treated our home respectfully

Rebecca Ledford

Let me start this review by saying that from the very beginning of our home issues, I have lived in absolute terror and fear of what the repairs for our situation would be. The stress of it all had completely consumed my mind and body. We had raccoons absolutely annihilate our basement. I had only just bought this house six months ago. I was definitely not prepared to undergo a major home issue. The raccoons destroyed the insulation, the HVAC work, obviously made massive mess down there and there’s some water. We discovered the problem in the basement after a leak in our second floor, appeared and came through down into the first one destroying our very old ceiling tiles (my house is 101 years old) To put it very lightly, we have one catastrophic mess on our hands here. I am a first time home owner, knowing nothing about how the process of something like this goes. After contacting my insurance, I learned that the majority of our damages are not covered because it was a raccoon that caused it. That’s when true fear of that we are looking at here set in deep for me. The Servpro technicians came very promptly to my home, was on time, both looked very professional and greeted me like they already knew me. Just the initial meeting of these guys helped to lower my anxiety a bit. I explained the situation to them, what happened and was very honest about how scared I am about everything from what the processes are, to how in the world am I going to afford this being completely unprepared for a sizable fix. Randy and Gus were so easy to talk to. They took so much care in explaining everything to me in a way that I can understand, it truly assured me that everything is going to be ok. They first assessed my entryway and then went to the basement for that assessment. I was surprised (in a good way!) at the time they spent down there. They didn’t just run down there, take a quick peek and then leave. They spent around 30 minutes actually assessing the problems we have. When they came back up I was on edge expecting to hear an astronomical amount of money that this is going to cost. Instead, the quote that I received was very reasonable. They even suggested ways that I would be able to afford this easier such as informing me of certain grants and programs that might available for me and my family. I had never thought about looking into something like that, and it may truly be my blessing in disguise. My anxieties over how all this will go has been substantially lessened by Randy and Gus. They listened to every single one of my concerns, answered every single one of my questions, and never once made me feel like I was asking anything stupid. They arrived very professionally, very clean cut looking and with the characteristics of a person who I would welcome into my home at any time. I believe that both of these men are a massive asset to Servpro and are A fantastic example as to how any workers entering your home should be and present themselves. Their communication and understanding are absolutely amazing. The repairs on my home have not began yet, but I know already that if this company employs people like these two men, then I have much less to worry about as far as the repair goes. I will update this review once all of the home renovation is complete. But currently I truly believe that this company may be my saving grace in what is a very difficult time.

Heathur Sawyer

Cortney and Aidan are so sweet, kind, acknowledgeable, and would recommend them to any and everyone. I love them!

Robin Williams

We had two sets of helpers for our unfortunate flooding of a bathroom and basement. Mike and Tina came and stayed all day removing damaged items and materials, measuring moisture, cleaning, and setting up dehumidifiers and fans for us. Aiden and Courtney came the next day to finish up and meet with our insurance agent. We have been well cared for.

Julie Fuchs

About Us

SERVPRO of Johnson City and Washington County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Johnson City and Washington County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Johnson City and Washington County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Johnson City and Washington County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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