
Meet Our Team
All it takes is one call to SERVPRO of Baytown / Channelview and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Baytown / Channelview
![Joseph Saponaro, team member at SERVPRO of Baytown / Channelview]()
Joseph Saponaro
Joseph leads our fire damage restoration team. He oversees soot and smoke removal, structural cleanup, odor mitigation, and contents recovery on every fire loss our crews respond to. From kitchen fires to major commercial losses, Joseph works directly with homeowners and insurance adjusters to bring properties back to preloss condition.
![Dakota Kirkpatrick, team member at SERVPRO of Baytown / Channelview]()
Dakota Kirkpatrick
Dakota oversees our largest and most complex restoration projects. The Director of Large Loss role covers commercial catastrophes, multi-property claims, and major industrial losses, coordinating crews, scope, vendors, and insurance carriers from first response through final reconstruction. Whether the call is a refinery incident, a multifamily fire, a hospital water event, or a hotel storm loss, Dakota leads the team that handles the work most companies cannot.
![Jessica Pickens, team member at SERVPRO of Baytown / Channelview]()
Jessica Pickens
Jessica leads insurance and claims coordination for every loss we respond to. The Director of Claims role covers adjuster communication, scope documentation, estimate review, supplement preparation, and claim resolution, working directly with national carriers, local providers, public adjusters, and policyholders. Whether it's a homeowner's first water damage claim or a complex commercial loss with multiple parties at the table, Jessica makes sure the documentation is right, the scope is complete, and the claim moves forward without delay.
![Zachary Beres, team member at SERVPRO of Baytown / Channelview]()
Zachary Beres
Zachary manages restoration and reconstruction projects from first response through final walkthrough. As Senior Project Manager, Zachary coordinates crews, subcontractors, timelines, scope changes, and client communication on residential and commercial jobs of every size and complexity. From a kitchen flood to a multi-phase rebuild after a major fire, Zachary keeps the project on schedule, the homeowner in the loop, and the work delivered to standard.
![Britton Barnes, team member at SERVPRO of Baytown / Channelview]()
Britton Barnes
Britton oversees day-to-day operations across our entire restoration team. As General Manager, Britton leads the crews, project managers, and support staff responsible for water damage, fire damage, mold remediation, storm response, and reconstruction across our service area, while maintaining the standards and accountability that keep clients, carriers, and corporate partners coming back. Britton is the leader our homeowners, property managers, and insurance partners reach when they need a decision made and a job done right.
![Henry Garza, team member at SERVPRO of Baytown / Channelview]()
Henry Garza
Henry runs our largest commercial and catastrophic restoration projects in the field. As Large Loss Project Manager, Henry handles day-to-day execution on multi-week commercial losses, coordinating crews, subcontractors, industrial hygienists, engineers, and adjusters across complex sites including refineries, hospitals, multifamily properties, schools, and hotels. When a project is too big or too complex for a standard timeline, Henry is the manager keeping crews productive, owners updated, and the schedule on track.
![Tyler Shaw, team member at SERVPRO of Baytown / Channelview]()
Tyler Shaw
Tyler leads restoration and reconstruction projects with a focus on clear communication and clean execution. As Senior Project Manager, Tyler manages crews, subcontractors, scope, and timelines across residential and commercial losses, working closely with homeowners, property managers, and adjusters at every stage of the project. From the first walkthrough to the final punch list, Tyler keeps clients informed, decisions documented, and the work moving forward without surprises.
![Ashley Baker, team member at SERVPRO of Baytown / Channelview]()
Ashley Baker
Ashley leads the construction and reconstruction side of every project, picking up where mitigation leaves off. As Director of Construction, Ashley oversees framing, drywall, flooring, cabinetry, painting, permitting, and final finish work, managing the in-house carpenters and subcontractor network that rebuild homes and commercial spaces after a loss. From a single-room rebuild after a water event to a full-floor reconstruction after a fire, Ashley makes sure the build-back is on schedule, on budget, and finished to a quality that holds up the day a homeowner moves back in.
![Bo Smith, team member at SERVPRO of Baytown / Channelview]()
Bo Smith
Bo runs our field operations day to day, making sure crews, equipment, and trucks are where they need to be when a call comes in. As Field Operations Manager, Bo oversees dispatch, scheduling, fleet readiness, equipment maintenance, safety compliance, and on-site crew leadership across every job we respond to. When a homeowner calls after a midnight pipe burst or a property manager reports a fire at one of their buildings, Bo is the manager making sure a trained crew is rolling toward the loss right away.
What our
customers are saying
Danny and Zeke were absolutely amazing. They walked us through every step. They were thoughtful of our belongings. Wonderful job. We highly recommend them.
Ms. Renee, Korina, and Anthony Lee, they were very polite and professional about their appearance and took care of business in a timely fashion to accommodate all of us here at Schlumberger.
We were very pleased with their services and they were very professional. Julian was a very pleasant person and knowledgeable to speak to.
This review is for Kevin Wilkes and Oscar. I strongly recommend this company and also thank you Kevin and Oscar for your honesty and help you guys are amazing thank you.
This company does it all and did it all for me. From removing mold to getting rid of water damage and even fire damage. No job too big or small for SERVPRO. And every customer is important.
Felton is awesome. Very informative and professional, makes you feel like he is part of the family. The pack and go girls were great and friendly. The two guys who packed my stuff on the truck were very good and packed things well. I would definitely recommend to anyone if you ever need assistance with damages to your house. The folks are awesome.
I have found SERVPRO to be a very reputable organization. They delivered on the promises they gave us and we could not be any more satisfied with their customer service. Thank you SERVPRO.
Sam and Xavier were very professional. They answered all of my questions and explained everything that they were doing beforehand.
Mecedes, Rashad and the fire team were very detailed. They explained everything they were going to do. I would recommend their service anytime.
About Us
SERVPRO of Baytown/Channelview is a 24/7 emergency restoration and reconstruction company serving Baytown, Channelview, Cloverleaf, Highlands, Lynchburg, Mcnair, Galena Park, Liberty, and the surrounding east Houston communities. We handle water damage restoration, fire damage cleanup, mold remediation, storm response, biohazard cleanup, and full reconstruction (for residential homes and for the refineries, petrochemical facilities, schools, hospitals, and multifamily properties that anchor our region).
When pipes burst, ceilings drop from a roof leak, a kitchen fire blackens a wall, or a hurricane pushes water across the Gulf Coast, our crews are already mobilized. We respond to local everyday disasters and we're part of the nation's largest storm response team, traveling the Texas coast and Gulf States region for hurricane and major rain events. From Hurricane Harvey through Beryl and beyond, we've been on the ground in this region.
We work directly with insurance carriers. Our office has established relationships with nearly every national carrier and most local Houston-area providers, which means we can bill your insurance company directly and walk you through scope of work, documentation, and adjuster coordination from the first call. If your claim isn't covered or you're self-paying, we work with you on that too.
Every Crew Chief and Production Manager on our team is IICRC-certified, the national standard for restoration professionals. We are OSHA-compliant, biohazard-certified through the American Bio Recovery Association, and continuously training on the latest restoration equipment and techniques. We hold ourselves to the standard required to "make it like it never even happened" (whether that's a leaking pipe, a kitchen fire, a moldy ceiling, or a refinery incident).
Contact us 24 hours a day, 365 days a year. Our crews are dispatched immediately.









