About Us
SERVPRO of Roanoke County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ECTP - Employee Certification Training Program
- RRT - Carpet Repair & Reinstallation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- SCT - Subrogation Claims Training
- CMR - Council-certified Microbial Remediator
- OCT - Odor Control Technician
- OSHA - Other Training
- EPA Lead Safe Certified Renovator
- MSR - Master Fire & Smoke Restorer
- CDS - Commercial Drying Specialist
- HST - Health and safety Technician
- MTC - Master Textile Cleaner
- FSRT - Fire & Smoke Damage Restoration Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- CMT - Commercial Carpet Maintenance Technician
- IICRC Certified Firm
- CMI - Council-certified Microbial Investigator
- MWR - Master Water Restorer
- AMRT - Applied Microbial Remediation Technician
- CRT - Color Repair Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- Successful Subrogation for Restoration Contractors
Licenses
Payment Info
The following cards are accepted:Awards
- SERVPRO Industries Founder's Silver: Sales Performance
- SERVPRO Industries Heritage Platinum: Sales Performance
- SERVPRO Founders Silver Award for Outstanding Performance
- SERVPRO Industries - 10 Years of Service
- Salem-Roanoke County Chamber of Commerce: Small Business of the Year
- Montgomery County Chamber of Commerce: Business of the Year
- SERVPRO Industries Heritage Bronze: Sales Performance
- SERVPRO Industries Chairman's Platinum: Sales Performance
- SERVPRO Industries Founder's Platinum: Sales Performance
- The Roanoker Platinum Winner: Best Restoration Company
- SERVPRO Industries Chairman's Platinum: Sales Performance
- SERVPRO Industries - 25 Years of Service
- SERVPRO Industries Heritage Gold Sales Performance
- Roanoke Regional Chamber of Commerce: Small Business of the Year - Business to Consumer Services
- Roanoke Regional Chamber of Commerce: Small Business of the Year Nominee
- Industry Excellence Award from the NRV Apartment Council: Mason Walker
- Botetourt County Chamber of Commerce: Cornerstone Partner
- Montgomery County - Best Place to Work: Professional Services
- SERVPRO Industries Chairman's Platinum: Sales Performance
- Community Service Award
- SERVPRO Industries - 15 Years of Service
- SERVPRO Industries Heritage Silver: Sales Performance
- SERVPRO Industries Chairman's Bronze: Sales Performance
- SERVPRO Industries Heritage Silver: Sales Performance
- SERVPRO Industries Millionaire's Gold
- SERVPRO Industries - 20 Years of Service
- Salem - Roanoke County Chamber of Commerce: Franchise of the Year
- SERVPRO Industries Chairman's Bronze: Sales Performance
- SERVPRO's Founders Bronze Award
- Roanoke Regional Chamber of Commerce Small Business of Year - Business to Consumer
- SERVPRO Industries Heritage Silver: Sales Performance
- Salem Kiwanis Humanitarians of the Year
- Platinum winner of Best Home Restoration Company in the Best of Roanoke
- Ambassador of the Year - Salem-Roanoke County Chamber of Commerce
- SERVPRO Industries Chairman's Platinum: Sales Performance
- SERVPRO Industries Legacy Bronze: Sales Performance
- SERVPRO Industries Founder's Bronze: Sales Performance
- Fired-Up for a Cure: Platinum Sponsor
Affiliations
- Leadership New River Valley (NRV)
- Rotary Club - Downtown Roanoke
- Radford Chamber of Commerce
- Rail Yard Dawgs Official Fire, Water & Restoration Company
- Alleghany Highlands Chamber of Commerce and Tourism
- The 24153 Club
- Rotary Club of Salem
- Institute of Inspection, Cleaning and Restoration - The Clean Trust
- Montgomery County Chamber of Commerce
- Roanoke Regional Chamber of Commerce
- Pulaski County Chamber of Commerce
- Virginia Apartment Managers Association
- Salem Roanoke County Chamber of Commerce
- Vinton Chamber of Commerce
- Botetourt County Chamber of Commerce
- National Air Duct Cleaners Association (NADCA)
- Better Business Bureau (BBB)
- Senior Networking Group
- American Heart Association
- Kiwanis Club of Salem
- Local Emergency Planning Commission (LEPC) - Roanoke VA
- Roanoke Valley Firefighters Foundation
- New River Valley Home Builders Associations
- Roanoke Valley Apartment Association
- Giles County Chamber of Commerce
- New River Valley Apartment Council
- ONWARD New River Valley Economic Development Alliance
- Kiwanis Club of Roanoke
- Lexington, Buena Vista, and Rockbridge County Chamber of Commerce
- Bigs in Blue - Big Brothers Big Sisters
What our
customers are saying
Stephen Franklin was amazing! Great work great personality was consistent with everything. Would definitely recommend!!
Joey Hite, Dakota Kurtz, and Margaret Ragland Did a great job.
Oh my goodness! I can’t say enough good things about your team of experts! Morgan W., Dakota K., and German R. turned what was a difficult situation into an actual pleasant one! Hurricane Isaias was NO MATCH for these guys! Our basement is now as dry as can be and it smells lemony fresh and clean, too. Better than before the hurricane rains!
Servpro was fast to respond to our needs! All of the employee’s have been courteous, friendly and professional! A special thanks to Joshua Dodson, Sean Siefert, Ashley Radford, Alex Gustos and Lucas Dodson. Aaron Martin and his team are to be commended for their efforts!
Serve Pro was professional, kind and very thorough when serving my home after water damage occurred. Thank you to the team , Zach, Michelle, Jacob, Robert, Zion and Cindy.
Michele and the team were wonderful and caring as they helped me and my family deal with a water leak from a broken dishwasher. Thank you !!!
Dakota and his team were prompt, courteous and efficient. We will use the service again
SERVPRO did an excellent job! They worked efficiently, were professional, and completed the project quickly! The entire staff is beyond amazing! A special thank you to the project manager, Ryan Ward, who was absolutely fantastic—very friendly, helpful, and always available to answer questions throughout the process. The SERVPRO techs Chris Dangerfield, Matthew Buttell, Derrick Tunstall, and Matt Sprague all did outstanding work on the unit they were assigned! Their attention to detail, professionalism, and teamwork really stood out. We are extremely happy with the results and would absolutely use SERVPRO again!
Cindy and Kari did an excellent job on my bathroom. They went above and beyond making me feel better about a situation that I was embarrassed and ashamed of. Plus they gave me extra cleaning tips. I would love to have them again my home.