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Careers at SERVPRO of Bear / New Castle

If helping others is your nature, we have a lot in common. Make an impact in your community.

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development

Here to Help® 24/7

SERVPRO of Bear / New Castle

Our Google Reviews
(302) 392-6000
4.7
(99 reviews)
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Picture Yourself Fulfilling Your Potential

At SERVPRO of Bear / New Castle, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented. Please join us in our mission to help our customers in their greatest moment of need.

If you are highly dependable and excited about exceeding expectations, then you may be just the person we’re looking for. Please explore the opportunities waiting for you. We look forward to hearing from you.

Why consider a career with SERVPRO of Bear / New Castle?


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Career Development

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Service to the Community

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Being a Part of a Team

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Stability & Growth

What our
customers are saying

“SERVPRO made a stressful insurance claim and restoration project much easier to navigate.”

Laura B.
Bear

“The technicians showed up on time, explained everything clearly, and treated our home with care and respect.”

Kevin J.
Newark

“Their communication throughout the project was excellent, and the quality of work exceeded our expectations.”

Matthew G.
Newark

"SERVPRO of Bear/New Castle provided excellent customer service during a very stressful situation. We would absolutely recommend them.”

Heather W.
New Castle

Great people to work with. Definitely 5 stars

Joe
Newark

Incredibly amazing people! Truly professional, very driven, and easy to work with. FIVE STARS! SERVPRO of Bear/New Castle (owner)

Bobby
Havre De Grace

Great service and friendly staff. They took care of everything and made me feel comfortable with the process.

A. Thompson
Elkton

Outstanding company with great workers. John P is a great leader. I would recommend them for any cleanup you may need.

Steven M.
Wilmington

Several times over the years I have needed help with different household damages and John Pavlosky always provided excellent services. John Pavlosky is both knowledgeable and professional. I would recommend him to all my friends.

L. Grim
Newark

About Us

Property damage can disrupt your home or business without warning. A burst pipe overnight, kitchen fire, sewage backup, storm flooding, or unexpected mold problem can quickly create stress, disruption, and uncertainty for families and businesses alike.

When that happens, you need more than a company that simply shows up with equipment. You need an experienced team that responds quickly, communicates clearly, and knows how to guide the recovery process from the very beginning.

SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company proudly serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding northern Delaware communities.

Our team provides 24/7 emergency restoration services for water damage restoration, emergency water extraction, fire and smoke cleanup, mold remediation, storm damage repair, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for both residential and commercial properties.

We understand that property damage affects far more than the structure itself. Water damage, fire losses, sewage backups, and storm damage can interrupt routines, delay business operations, create financial pressure, and leave property owners unsure of what comes next. Our goal is to help make that process easier by bringing urgency, organization, communication, and experienced project coordination to every project we handle.

Our rapid response team understands that acting quickly can often help reduce long-term damage, restoration costs, and downtime for both homes and businesses. From the first phone call, our focus is on stabilizing the situation, helping prevent additional damage, and guiding customers through the recovery process with as little stress as possible.

One of the biggest advantages our customers appreciate is having a single team that can manage both the emergency mitigation process and the rebuilding process from start to finish. Many restoration companies only handle the initial cleanup, leaving property owners to coordinate repairs and reconstruction on their own afterward. Our team can assist with emergency mitigation, water removal, structural drying, demolition, documentation, insurance coordination, repairs, reconstruction, and ongoing project management throughout the entire restoration process.

Whether it’s a flooded basement after heavy rain in Glasgow, smoke and fire damage in New Castle, mold concerns in Bear, or a larger commercial loss requiring reconstruction in Christiana or Wilmington Manor, our focus remains the same. We respond quickly, minimize disruption, and restore properties thoroughly and professionally.

Many homes and commercial properties throughout northern Delaware face challenges related to heavy seasonal storms, basement flooding, moisture intrusion, aging plumbing systems, and humidity-related mold growth. Our team understands the importance of responding quickly, minimizing disruption, and helping property owners navigate the recovery process as smoothly as possible.

From storm damage restoration and flood cleanup to fire damage repair and mold remediation throughout New Castle County, our team has experience responding to a wide range of residential and commercial property losses across Delaware.

Our restoration professionals utilize commercial drying equipment, moisture detection tools, air filtration systems, and advanced reconstruction coordination processes to help ensure every project is handled thoroughly and efficiently. Team members receive ongoing SERVPRO training and maintain industry certifications through the IICRC in water damage restoration, structural drying, fire and smoke restoration, and mold remediation.

SERVPRO of Bear / New Castle regularly works with:

• Residential homeowners
• Commercial properties
• Property managers
• Apartment communities
• Healthcare facilities
• Retail centers
• Office buildings
• Schools and municipal facilities
• Insurance carriers and national programs

We know that responsiveness and communication matter just as much as the restoration work itself. Our team works hard to keep customers informed throughout every stage of the project while maintaining detailed documentation, scheduling coordination, and professional service standards from beginning to end.

As members of the local Delaware community, we take pride in serving the same neighborhoods where we live and work every day. From emergency water damage restoration and fire cleanup to mold remediation, storm damage repair, and complete reconstruction services, our team is available 24 hours a day, 7 days a week, to help residential and commercial customers recover as quickly and smoothly as possible.

When disaster strikes, SERVPRO of Bear / New Castle is ready to provide emergency restoration services with the experience, communication, professionalism, and care that homeowners and businesses throughout northern Delaware depend on.



MAILING ADDRESS: 301 Carson Drive Bear, DE 19701

Richard Massey
Richard Massey
Owner of SERVPRO of Bear / New Castle

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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