Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Bear / New Castle

Our Google Reviews
(302) 392-6000
4.7
(99 reviews)

Your Local Specialty Cleaning Company

Some property conditions require specialized cleaning solutions that go beyond routine maintenance or standard janitorial services. Smoke residue, persistent odors, post-construction dust, heavy buildup, and difficult-to-clean surfaces often require professional equipment and detailed cleaning procedures to properly restore the space. Properties throughout Bear, Newark, Middletown, and surrounding New Castle County communities frequently face situations involving renovation debris, deep surface cleaning needs, odor removal, and restoration-related cleanup that standard cleaning methods may not fully resolve. SERVPRO of Bear/New Castle provides specialty cleaning services designed to help improve the appearance, cleanliness, and overall condition of residential and commercial properties while minimizing disruption throughout the cleaning process. From post-construction cleanup and odor removal to detailed restorative cleaning services, organized service and professional cleaning methods can help create a cleaner, healthier, and more comfortable environment for homeowners, businesses, employees, and customers.

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration
Bear  residential odor cleaning services
Bear  residential odor cleaning services

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Very pleased with the knowledgeable and honest information given by John P. He arrived on time and was very helpful in solving our issues. Thank you SERVPRO !!!

Mr. Walls
New Castle

“We were concerned about mold growth after water damage in our basement. SERVPRO explained the remediation process clearly and completed the work professionally.”

Rebecca L.
Wilmington

“Their team handled mold remediation carefully and thoroughly. We appreciated how well they communicated throughout the project.”

Anthony S.
Bear

“SERVPRO helped us identify moisture issues we didn’t realize were contributing to mold concerns in our home.”

Nicole B.
Bear

“The crew was professional, respectful, and extremely knowledgeable during the mold cleanup process.”

James P.
New Castle

Just had our attic cleaned and treated for mold today, and had a great experience. Shane was very thorough in his work, and informative about each step he did. The company was also very easy to schedule with, and were able to come out promptly for estimate and treatment. I would recommend them to friends, and use them again if needed.

S.R
New Castle

I needed to get a mold issue taken care of and SERVPRO did a great job. They were very efficient and nice to deal with at a time that was stressful. The team that came to my house were very nice and explained the procedure that was going to take place. The work and the cleanup was great and I was very happy that this was done so quickly. Thank you!

Suellen
Wilmington

John was very professional and gave great tips on resolution.

S. Gross
Bear

5 STAR RATING

Service has been great was very satisfied with job

A. Russo
Bear

About Us

Property damage can disrupt your home or business without warning. A burst pipe overnight, kitchen fire, sewage backup, storm flooding, or unexpected mold problem can quickly create stress, disruption, and uncertainty for families and businesses alike.

When that happens, you need more than a company that simply shows up with equipment. You need an experienced team that responds quickly, communicates clearly, and knows how to guide the recovery process from the very beginning.

SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company proudly serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding northern Delaware communities.

Our team provides 24/7 emergency restoration services for water damage restoration, emergency water extraction, fire and smoke cleanup, mold remediation, storm damage repair, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for both residential and commercial properties.

We understand that property damage affects far more than the structure itself. Water damage, fire losses, sewage backups, and storm damage can interrupt routines, delay business operations, create financial pressure, and leave property owners unsure of what comes next. Our goal is to help make that process easier by bringing urgency, organization, communication, and experienced project coordination to every project we handle.

Our rapid response team understands that acting quickly can often help reduce long-term damage, restoration costs, and downtime for both homes and businesses. From the first phone call, our focus is on stabilizing the situation, helping prevent additional damage, and guiding customers through the recovery process with as little stress as possible.

One of the biggest advantages our customers appreciate is having a single team that can manage both the emergency mitigation process and the rebuilding process from start to finish. Many restoration companies only handle the initial cleanup, leaving property owners to coordinate repairs and reconstruction on their own afterward. Our team can assist with emergency mitigation, water removal, structural drying, demolition, documentation, insurance coordination, repairs, reconstruction, and ongoing project management throughout the entire restoration process.

Whether it’s a flooded basement after heavy rain in Glasgow, smoke and fire damage in New Castle, mold concerns in Bear, or a larger commercial loss requiring reconstruction in Christiana or Wilmington Manor, our focus remains the same. We respond quickly, minimize disruption, and restore properties thoroughly and professionally.

Many homes and commercial properties throughout northern Delaware face challenges related to heavy seasonal storms, basement flooding, moisture intrusion, aging plumbing systems, and humidity-related mold growth. Our team understands the importance of responding quickly, minimizing disruption, and helping property owners navigate the recovery process as smoothly as possible.

From storm damage restoration and flood cleanup to fire damage repair and mold remediation throughout New Castle County, our team has experience responding to a wide range of residential and commercial property losses across Delaware.

Our restoration professionals utilize commercial drying equipment, moisture detection tools, air filtration systems, and advanced reconstruction coordination processes to help ensure every project is handled thoroughly and efficiently. Team members receive ongoing SERVPRO training and maintain industry certifications through the IICRC in water damage restoration, structural drying, fire and smoke restoration, and mold remediation.

SERVPRO of Bear / New Castle regularly works with:

• Residential homeowners
• Commercial properties
• Property managers
• Apartment communities
• Healthcare facilities
• Retail centers
• Office buildings
• Schools and municipal facilities
• Insurance carriers and national programs

We know that responsiveness and communication matter just as much as the restoration work itself. Our team works hard to keep customers informed throughout every stage of the project while maintaining detailed documentation, scheduling coordination, and professional service standards from beginning to end.

As members of the local Delaware community, we take pride in serving the same neighborhoods where we live and work every day. From emergency water damage restoration and fire cleanup to mold remediation, storm damage repair, and complete reconstruction services, our team is available 24 hours a day, 7 days a week, to help residential and commercial customers recover as quickly and smoothly as possible.

When disaster strikes, SERVPRO of Bear / New Castle is ready to provide emergency restoration services with the experience, communication, professionalism, and care that homeowners and businesses throughout northern Delaware depend on.



MAILING ADDRESS: 301 Carson Drive Bear, DE 19701

Richard Massey
Richard Massey
Owner of SERVPRO of Bear / New Castle

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test