Risa Kluger, Kevin & Jacqueline Citrangola
Risa Kluger, Kevin & Jacqueline Citrangola
Owners of SERVPRO of Port Jefferson, Stony Brook

About Us

SERVPRO of Port Jefferson, Stony Brook is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Port Jefferson, Stony Brook
Our Google Reviews
(631) 476-5300
4.9
(225 reviews)

About Us

SERVPRO of Port Jefferson is a successful, locally owned and operated business. Our owner is Risa Kluger. Risa and her team have been providing property damage restoration services to the residents and business owners of Long Island & New York Metro Area, since the year 1993. We are certified by SERVPRO Industries, LLC as a Large Loss Response Team (LLRT) for the entire region, so there is no restoration job that is too large, too small, or too distant for us to handle.

Dedicated to a High Level of Service

Risa has built a reputation for compassionately serving her customers and the community. She remains informed and involved on every job to see that customers are getting the best in workmanship and personal service. She and the company sponsor local events and charities and engage in on-going local charity support through their memberships in the Rocky Point Lions Club and many local Chambers of Commerce. Risa is on the Board of Directors for the Long Island Insurance Community (LIIC) as well as a Director on the Board for the Greater Port Jefferson Chamber of Commerce.  Employees from her staff also serve on the Executive Board of the Insurance Professionals Association of Long Island (IPALI), and are members of the Federation of New York Insurance Professionals (FNYIP).

Trained, Certified, and Experienced

Our SERVPRO staff is extensively trained and certified in property damage restoration by the Institute for Inspection, Cleaning and Restoration Certification (IICRC), with certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire and Smoke Remediation (FSRT), and Advanced Microbial Remediation (AMRT). We are an IICRC Certified Firm.  We have a NYS Mold Remediation Contractors License as well as a NYS Asbestos handling license.  Our company holds Home Improvement Licenses in Suffolk County, Nassau County, New York City and Southampton.  We also have a combined experience of over 75 years in property damage restoration.

What all of this means for you, as someone in need of property damage restoration services, is that one of the most knowledgeable, professional and reliable restoration service providers available is located right here in your local community, and it is our distinct pleasure to serve you.  

Certifications

  • OSHA - Other Training
  • ECTP - Employee Certification Training Program
  • ASD - Applied Structural Drying Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • JTC - Journeyman Textile Cleaner
  • UFT - Upholstery & Fabric Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • IICRC Certified Firm
  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • SCT - Subrogation Claims Training
  • WRT - Water Damage Restoration Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • OCT - Odor Control Technician

Payment Info

The following cards are accepted:

Awards

  • Founder's Silver - For Outstanding 2012 Sales Performance
  • Chairman Silver - For Outstanding 2014 Sales Performance
  • BUSINESSWOMEN OF THE YEAR RISA PORT JEFFERSON CHAMBER OF COMMERCE
  • Heritage Silver Award - For Outstanding 2009 Sales Performance
  • Founder's Gold - For Outstanding 2010 Sales Performance
  • Certificate of Award - In appreciation of their sponsorship at 2010 Lion's Taste of Long Island

Affiliations

  • CIBGNY: Council of Insurance Brokers of Greater New York
  • Blue Goose: NYC Pond
  • IAQA: Indoor Air Quality Association
  • Rocky Point-Sound Beach Chamber of Commerce
  • NYS-DOL Asbestos Handling License
  • IICRC: Institute of Inspection Cleaing and Restoration Certification
  • Port Jefferson Chamber of Commerce
  • PIA: Professional Insurance Agents Association
  • IRBA: Independent Retail Business Association
  • IPALI: Insurance Professionals of Long Island
  • LIA: Long Island Association
  • USGBC-LI: US Green Buildig Council - Long Island Chapter
  • LICN: Long Island Commercial Network
  • BTA: Building Trades Association
  • HIA - Hauppauge Idustrial Association
  • IFMA: International Facility Management Association
  • Port Jefferson Station-Terryville Chamber of Commerce
  • IIABSC: Independent Insurance Agents & Brokers of Suffolk County
  • Wading River - Shoreham Chamber of Commerce
  • Middle Country Chamber of Commerce
  • Three Village Chamber of Commerce
  • NYS/NYC WBE Certified Firm
  • Better Business Bureau
  • Mount Sinai-Miller Place Chamber of Commerce
  • CIBS: Commercial Industrial Brokers Society
  • Suffolk County Consumer Affairs
  • ACP: Association of Contingency Planners
  • L.A.B.A.: Latin Agents & Brokers Association
  • YIP - Young Insurance Professionals
  • Tri-County IIAA - Independent Insurance Agencts Association
  • Rocky Point Lions Club
  • LIIC: Long Island Insurance Community
  • NFPA: National Fire Protection Association

What our
customers are saying

We recently experienced water damage in our home, and SERVPRO was quick to respond and help us through the situation. From the very beginning, Project Manager Pete was outstanding. He made what could have been an extremely stressful experience much easier to manage. Pete was professional, knowledgeable, and took the time to explain everything and make sure we felt comfortable throughout the process. His crew was just as impressive—hardworking, respectful, and thorough. The entire team did an excellent job, and we truly appreciate the care and attention they gave our home. We couldn’t be happier with the service and highly recommend Pete and his team at SERVPRO!

Mike Trahan

I was overwhelmed with the mess a broken pipe caused a huge flood in my basement and called Servpro for help. Kevin was here within an hour and assured me he and his team would take care of everything. He did not disappoint! By the following day the fans were set up, the demolition crew led by Eddie did their part and Chris, the plumber located and repaired the culprit pipe! And today Nico came to remove the fans. The work is in process right now and I feel confident the rest of the project will continue just as smoothly as the beginning. If you should find yourself in a similar situation, definitely call Kevin at Servpro. You’ll have no regrets!

Sharon Launer

Pete was extremely helpful. He arrived on site quickly, explained everything in a way I could understand and even stayed to help me navigate my situation with my hoa.

Jess L

Our basement flooded and in such a stressful situation we couldn’t have been happier to have Pete as our Project Manager. Pete and his team were professional, efficient and very clean. Pete walked me through every step and answered all my questions. Highly recommend Servpro!

Anais Fernandez

Nico and his team were prompt and very thorough in sealing off and sanitizing our basement bathroom after a sewer back up. They explained all the equipment they were using and why. Professional team! Thank you!!

Andrea Broege

Peter from Servpro was fast in responding to my emergency. He was on the job within the hour. He assessed the situation with a tree limb through my house and damages. Servpro had their crew at my home within the hour to clean and dry my home and then the Tree and Tarp guys the next day to secure my home. I was very happy. They have been supportive and explained the process to help. The office staff were also helpful with navigating insurance and payments. I am so glad I called them. Peter is a hands on site manager, and on call for all our needs.

Elizabeth Wasilewicz

I had a roof leak from the storm this weekend. Nico and Owen were excellent. They got here fast, explained everything to me, did quality work, and were very friendly.

Christine

Had a microscopic leak in a waterline to the refrigerator that was hidden behind cabinets. Nico, Tim, and Giancarlo cleaned up water and mold damage. They were all professional, helpful, hard working, friendly, and respectful. Highly recommend,

Cathy Venaski

Damien, Nelson, and Miguel were professional and friendly. They made sure I was aware of everything that they were doing, answered any question I had and we're always a pleasant presence. It was a job well done!

Mrs. Kistner

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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