Call: (704) 393-7890
A SERVPRO crew of four technicians in black uniforms unloading professional cleaning and restoration equipment from a branded green service van outside a commercial building.

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Northwest Charlotte

475 Reviews
4.9
Leave Us A Review
(704) 393-7890We’re Here to Help® 24/7
24/7 service availability icon

Available 24/7

We’re ready whenever disaster strikes, day or night.
Quality certification badge with checkmark

59+ Years of Experience

Delivering trusted restoration services since 1967.
Shield with checkmark indicating protection or security

IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Two SERVPRO technicians in green vests and hard hats extracting standing water from a flooded residential living room using professional water extraction equipment and hoses.

Water Damage

Rapid extraction, drying, and restoration for floods, leaks, and burst pipes.

Fire Damage

Fire Damage

Complete smoke and soot removal, odor control, and structural restoration after fire emergencies.

A mold remediation technician in a white protective suit, face mask, and yellow gloves scraping and treating black mold from a wall using a tool and cleaning solution.

Mold

Professional inspection, containment, and safe removal of mold to protect your property and health.

A large tree fallen in the front yard of a white colonial-style home following storm damage, with broken branches and scattered leaves covering the stone walkway and porch area.

Storm

Emergency response for severe weather events: boarding up, tarping, debris removal, and other services.

A kitchen under renovation with navy blue cabinets being installed, showing an unfinished island in the foreground, upper cabinet spaces along the walls, and large windows overlooking green trees in the background.

Construction

Full-service reconstruction and rebuilding to restore your property to its pre-loss condition.

A specialty cleaning technician in a white protective coverall and orange respirator mask operating a portable fogging or disinfection machine in a residential room with slanted ceiling, furniture, and decorative items on a dresser.

Specialty Cleaning

Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more.

The peaked roofline of a white residential home featuring light gray asphalt shingles, a small gable window, and white siding against a clear blue sky.

Roofing

Emergency repair and proactive maintenance to protect your roof and prevent costly damage year-round.

Industrial worker wearing a hard hat and high-visibility vest using a tablet inside a manufacturing facility

Commercial

Recovery and regular maintenance cleaning to keep your business running smoothly.

Additional Services
Sewage CleanupBiohazard/Crime SceneVirus/Pathogen CleaningAir Duct/HVAC CleaningCarpet/UpholsteryCeiling/Floor/WallsDocument RestorationDrapes/BlindsOdor RemovalRoof Tarping/Board UpVandalism/GraffitiContents

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

An icon illustration of a house silhouette with a set of orange keys, representing residential property and home services.
Residential
An icon illustration of a graduation cap with an orange tassel, representing academic achievement and educational services.
Education
An icon illustration of a classical government or civic building with orange columns and a triangular pediment, representing public institutions and government services.
Government
An icon illustration of a medical cross with an orange heartbeat pulse line, representing healthcare and emergency medical services.
Medical
An icon illustration of a bed with two orange pillows, representing bedroom furnishings or lodging and hospitality services.
Hospitality
An icon illustration of a fork and spoon on a dinner plate, representing food service and restaurant industry services.
Restaurant
An icon illustration of a shopping bag with an orange starburst tag, representing retail and consumer shopping services.
Retail
An icon illustration of a shield with an orange key, representing property management and security services.
Property Management
An icon illustration of an industrial factory with a smokestack and orange-accented windows, representing manufacturing and industrial facility services.
Manufacturing
An icon illustration of a cloud with interconnected network nodes and circuit lines, representing cloud computing and digital technology services.
Technology
An icon illustration of a film clapperboard with an orange striped top, representing movie production, film, or entertainment industry services.
Entertainment
An icon illustration of an open book with an orange cover, representing religious texts, scripture, or faith-based services.
Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Northwest Charlotte has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Service Area

Charlotte, NC | Huntersville, NC | Cornelius, NC | Davidson, NC | Belmont, NC | Cramerton, NC | Dallas, NC | Denver, NC | Gastonia, NC | Iron Station, NC | Lincolnton, NC | Lowell, NC | Mcadenville, NC | Mountain Island, NC | Mt Holly, NC | Stanley, NC
A team in green uniforms is unloading equipment from green service trucks in a parking area.

Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
reviews_icon.svg
170K+
Consumer Reviews
emergency_response_icon.svg
24/7
Emergency Response
years_of_xp_icon.svg
59+
Years of Restoration Experience
IICRC_Icon.svg
100%
IICRC Certified
unique_content.png

We're here to help during any disaster, 24 hours a day, 7 days a week. We are just a phone call away!

Specializing in any type of water damage, fire damage, or storm damage to your home or business.  We also provide proactive cleanup for businesses, that involves facility or structure cleaning and application of a CDC registered disinfectant where there is no known threat of contamination or exposure. 

Our technicians are ready to respond anytime to your restoration emergency - home or business.  Our team is dedicated to responding "faster to any size disaster". We are locally owned and operated in Charlotte, North Carolina. 

Serving the greater Charlotte, Lake Norman, Cornelius, Huntersville, and Davidson areas.

Give us a call today in your time of need and someone will be there immediately to assess your property.

Have Questions? - Call Us Now

unique_content.png
Large or small emergencies, your Charlotte, NC area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Northwest Charlotte, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
475 Reviews
4.9
Leave Us A Review
Caroline O'Brien

Very nice gentleman. Very knowledgeable. Cleaned up after job!

Ronnette Baptist

The team was very professional and worked quickly. Scarlat Alves was was understanding of my concerns and worked to ease my stress. I’m extremely pleased with the outcome considering how much damage occurred through out my home. The ServPro representative handle any obstacle that occurred quickly, she is a true pro. I absolutely love my floors and bathroom. Good Job Serve Pro

Brandon Raleigh

Alejandro and the ServPro team were very professional and communicative. I would highly recommend.

Danielle Branum

We had a pipe burst that flooded our house mid September. ServePro was one of the businesses recommended by our insurance company. We are so happy to have worked with Jose and his team! There were a couple scheduling miscommunications so our ServePro representative Jose came on his own time to make sure our home was taken care of. This includes an evening where he drove all the way to Charlotte to pick up equipment and drove back to our house through a storm to set it up. We are ecstatic that we have had ServePro help us through this unfortunate happening in our lives! I highly recommend this company based on their professionalism, expertise, quality and work ethic.

Superbruce1991

Broderick and Ronald were very professional and worked quickly and diligently to make sure my water damage was being addressed.

Charles Rodwell Jr

Tram was responsive and handle my issue professionally. Would use again.

Brittany Inskeep Froning

We had a great experience with ServPro while navigating some water damage. Jose and his team were phenomenal— they were very communicative, punctual and professional. We also had a great experience with Scarlat and her team. While having water damage is upsetting, the ServPro team did a great job and made it all a little less painful. We are so grateful for their help!

Dana Ingle

Servpro is by far one of the best companies I have ever had to work with. Jose is 100% dedicated to the work of helping others in their time of need. Jose updated me daily on his progress Including correspondence with our insurance company. If you ever find yourself in a flood or fire situation Servpro should be your first call. Highly recommend!

Kirk Otey

SERVPRO, led by Carlos, did a quick and thorough job of scoping our damage and planning the necessary mitigation.

About Us

OUR STORY

We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.  Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and woman owned.



OUR SERVICES

Our team has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):

  • Post Construction Cleaning
  • COVID-19 Virus Disinfection and Cleaning
  • Biohazard
  • Crime Scene and Vandalism Clean Up
  • Contents Cleaning, Restoration, and Storage
  • Media Blasting (Mold, Fire/Smoke, and Stain Removal)
  • Catastrophic Storm Response

Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.

AFFILIATIONS

  • Building Owners Management Association (BOMA)
  • Commercial Real Estate Executive Women (CREW)
  • Industrial Networking Group
  • Institute of Real Estate Management (IREM)
  • National Association of Women Business Owners (NAWBO)
  • North Carolina Healthcare Engineers Association (NCHEA)
  • Vistage

AWARDS

  • Charlotte Business Journal's Fast 50
  • Charlotte Business Journal's Women in Business Award
  • Lake Norman Chamber of Commerce Outstanding Small Business
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Read More
Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Northwest Charlotte

Don’t wait! Call today to make it
"Like it never even happened."

Services

About

Legal

General Contractor License: 73703
SERVPRO of Northwest Charlotte
9006 Perimeter Woods Drive Suite C
Charlotte, NC 28216
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024

© 2026 SERVPRO. All rights reserved.

Variant served: ControlVariant served: Test