Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Northwest Charlotte is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Very nice gentleman. Very knowledgeable. Cleaned up after job!
The team was very professional and worked quickly. Scarlat Alves was was understanding of my concerns and worked to ease my stress. I’m extremely pleased with the outcome considering how much damage occurred through out my home. The ServPro representative handle any obstacle that occurred quickly, she is a true pro. I absolutely love my floors and bathroom. Good Job Serve Pro
Alejandro and the ServPro team were very professional and communicative. I would highly recommend.
We had a pipe burst that flooded our house mid September. ServePro was one of the businesses recommended by our insurance company. We are so happy to have worked with Jose and his team! There were a couple scheduling miscommunications so our ServePro representative Jose came on his own time to make sure our home was taken care of. This includes an evening where he drove all the way to Charlotte to pick up equipment and drove back to our house through a storm to set it up. We are ecstatic that we have had ServePro help us through this unfortunate happening in our lives! I highly recommend this company based on their professionalism, expertise, quality and work ethic.
Broderick and Ronald were very professional and worked quickly and diligently to make sure my water damage was being addressed.
Tram was responsive and handle my issue professionally. Would use again.
We had a great experience with ServPro while navigating some water damage. Jose and his team were phenomenal— they were very communicative, punctual and professional. We also had a great experience with Scarlat and her team. While having water damage is upsetting, the ServPro team did a great job and made it all a little less painful. We are so grateful for their help!
Servpro is by far one of the best companies I have ever had to work with. Jose is 100% dedicated to the work of helping others in their time of need. Jose updated me daily on his progress Including correspondence with our insurance company. If you ever find yourself in a flood or fire situation Servpro should be your first call. Highly recommend!
SERVPRO, led by Carlos, did a quick and thorough job of scoping our damage and planning the necessary mitigation.
